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4.70
148,325 Customer Reviews
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Brandon was GREAT! He was friendly, professional and very knowledgeable. He made the whole dreaded process of starting the process of buying a life insurance policy so easy.
Very informative. Excellent
Courteous, professional, accurate...big thanks!
Very Courteous, extremely helpful. Informative, easy to talk with. Answered all my questions. Great Customer Service . Polite and made follow up calls .
Thank you
Ms. Denise, it was my pleasure talking with you
Maryann Jones
Very helpful and answered all my questions.
He was very nice, friendly and most of all patient.
Excellent
Friendly
Smart
Knowledgeable
Very professional, answered all my questions.
He was very Helpful and polite.
Mr.Larry Schultz was very pleasant, knowledgeable, and professional. It was truly a pleasure speaking with Larry. I am glad to be customer with your organization.
R/S
Joseph Auzenne
Joan is a pleasure to deal with.
Very friendly and informative
very professional and fast response
Thank you so much! Talk with you in Feb 2021
She was patient, kind and professional.
He was very helpful and informative. Did an excellent job!!
He answer my questions well.
Pleasant and very clear on my options.
Thanks!
Yvonne
He was very professional & pleasant answered all questions asked and very detailed
The rep.was great the information was clear and direct. Thank you so much for your help.
Very helpful, and answered all of my questions.
Quick professional service, thanks!
Judy responded to my call and questions promptly, and pleasantly.
Very helpful and respectful
Excellent customer service
Denise was very good and might of been excellent but I still have not received form for electronic signature which was the purpose of her call. Thanks Walter
I look forward to working with him to find a solution to my life insurance issues. We got off to a great start. I do believe that he will help me to resolve this
Excellent customer service
Daniel was extremely professional and knowledgably and listened along with answering all of my questions.
Crystal is wonderful. She has been a tremendous asset.
He was very very courteous and helpful. Thank you.
Very professional and explained questions clearly. Very Courteous
Excellent customer service, polite and professional.
I called in to get info on Term Conversion Privleges. I now understand the meaning and was given some options to pursue.
Very sweet and patient ... seems knowledgeable
Very polite and explained my questions.
He was very helpful has a great personality.I would highly recommend him to anyone.
Russ has been extremely helpful. I feel confident that he is trying to get the best insurance plan for me.
He was very helpful!!! Answered all my questions. Made the process so easy!!
Called quickly and knowledgeable.
He was professional and helpful.
Thank you for taking your time look forward to speaking again.
Took time to explain everything. Didn’t rush me when I took time to answer the questions. Very friendly and welcoming. She deserves. Raise =}
Very friendly and patient
Erin was very helpful, friendly, and professional. She returned my calls same day or within 24 hours and answered all of my questions.
Friendly, efficient, professional
Very attentive and clear.
Great Customer Service. !!!!!
Called to check on a couple things and that was it. Very polite and easy to talk to.
All my questions were answered with no hesitation and my mind was set at ease.
Rich had excellent, efficient and knowledgeable customer service skills.
Jeff did well and tried to explain things clearly.
Hi my name is Luz and Abigail was my Aflac Agents. She was OUTSTANDING!!!! The Knowledge, Interest and Patience she demonstrated was Amazing; Followed by her Listening and Communication Skill on Point. Thanks ABIGAIL
Karl was great. Very patient and informative.
Very helpful and knowledgeable
Extremely knowledgeable and very helpful. Very personable
She was extremely nice and informative
Very helpful!! Recommend to anyone inquiring Jeffrey was awesome @
Mike was patient and kind
The process is very straightforward as it can be
The agent always has prompt reply for my question
The agent does the best as he can
Diane, answered my questions
Thank you, Mrs. Judy for all your time, help, and patience!
Deya was professional and helpful throughout the process.
She was the best! Very helpful, very professional, I could not have found a better person to help me with my life insurance questions!
Knowledgeable nice and patient
I can honestly say that Daniel did a great job with the questions that I had as well as helping me out with life insurance information, the questions were not too bad however they were straight to the point as soon as I hung up with him within seconds I had an email stating how much life insurance . . .
She was very nice, easy to understand and very patient
Karl was professional, courteous, and thorough.
Kevin provides excellent service - returned my call
Immediately and provided all
Updated information !
The customer service rep did an excellent job.
He was kind and knowledgeable.
He gave me just the right information that I needed!
Very helpful, knowledgeable, and polite.
Daniel Meeks is always helpful
I appreciated how David took the time to explain every little thing to me as I had a lot of questions. If only all service reps were as informative and professional. I appreciated working with David today.
He was very much trying to be professional and helpful but I was in a bit of a rush because I had a deadline. I did want to speak to him and I asked him to call me back. But he did give me information and was very helpful. Thank you.
I was quoted a monthly $43 charge for $250k/20 year term life insurance with all the same info I told him. And he came back saying there is no coverage for me but $25,000.
I feel like these calls are wasting my time.
I can apply online for life insurance!
He is knowledgeable and respectful
She was very helpful in assisting me with any questions I had.
worked out plan to apply for a new policy. appreciate him following up.
Very helpful gentleman, thank you!
Fast response , good following up , really helpful , good CSR
Very professional and helpful
Very easy to deal with. respectful of my time. Easy to talk to
Paul is very knowledgeable individual and has great customer service skills.
Very helpful and knowledgeable.
Very professional and very nice person. And very very helpful. Promote her
Jay was with me the entire time and fought to get my life insurance processed.
She was great and will follow up with me.
Thank you Aaron
Very clear and professional
Enjoyed talking to Karl Johnson about new policy information he was very informative my only problem is I was expecting some sort of email with quotes on life insurance prices which I STILL HAVE NOT received as of SEPT 06 I would appreciate the email info before I make any decisions Thank you for . . .
Very pleasant experience! Thank you!
He was very helpful and not pushy!
Extremely helpful and pleasant
Very easy and gave me exactly what I wanted. Couldn’t ask for a better rep
Enjoyed doing business with him!
He listens and understand what you want excellent job
He was very tentative and helpful
the rep was very informative..
I found him to be patient, understanding and willing to help. I would definitely do business with him again. Thank you so much for your help!
Wonderful customer service.
Very helpful and professional
Very professional well spoken Made me feel comfortable and assured me that he would try to find the best deal for me and I believe him
he was courteous and very helpful ,
I'm happy to join AFLAC it feels good to know I have the plan in place and hopefully if I need it I won't have the bad stories that I read in the reviews, but I will remain positive.
Did what he said he was gonna do. Sent me the info I need to make a decision .
Michael was very courteous and friendly. Got me all the information from me and sent me where I need to go.
Ed was extremely professional, efficient and personable... he did a great job.
She was great. Explained everything very well. Joy to talk with.
Chris answered all of my questions and walked me through the process.
Denise is a very polite and helpful representative. Each time we speak she is professional and very kind. Denise deserves a raise and I dont5use those words often.
Excellent service, communication, and follow through during the entire process. Thank you for helping me get the insurance that I was looking for.
Ray
great customer service and explains well.
Richard was really patient and knowledgeable
she knew the quotes etc of the information I wanted, no "sales" pitch, just the FACTS
| - Veronica's Daughter Q., VA |
Very attentive and friendly service provided me with information that was important and helpful great job
As usual Karl answerEd all my questions ,he is a pleasure to speak with ,very polite and right to the point exactly what I look for-
Clear, Concise, Personable. I enjoyed talking with Rich.
he was very nice to speak with. He was informative and knew his info.. I called me back several times to make sure he got the correct information
Molly was professional and courteous. I appreciated her knowledge on the insurance supplement I was inquiring about
No issues so far. Will need to see how he does in follow-up to my query.
Outstanding information and understandable. Couldn't do better.
He was very pleasant to talk to and helpful
Thanks so much for your help.
Very friendly, very knowledgeable
Very good customer service!
Mr. Meek was very helpful and patient, and we also really appreciated his positive, upbeat manner and his courtesy and professionalism and his helpful recommendations as we make important decisions regarding our coverage.
Crystal was very courteous and professional. It was a pleasure talking with her.
Polite, professional and helpful. Looking forward to connecting with her again.
Great Customer Service Skills, very pleasant to talk to, very informative.
Great person deserves a raise !!!
Knew what I was asking for
knew what I was asking for
Richard wss very informative and articulate.
Thank you for the prompt and clear communication Snezana!
Daniel
Martin was very nice and accommodating! We will speak tomorrow about accident insurance. M.Macfarlan
friendly, quick, polite and to the point! awesome
Judy Dieffenbach was very patient and pleasant.
Very responsive and descriptive to my questions.
Enjoyed talking with Maria. She was a pleasure to do business with. She was very diligent to return calls and to patiently assist us in understanding and working through the process of securing our desired product. Also, appreciate her sense of humor.
She was very nice , and explained everything to me.
I like how he was very thorough
It was a positive experience. The question process was long. Not David's fault.
He was very polite and kind and very knowledgeable about the subject matter and had a strong understanding of how the lifetime life insurance worked.
courteous and professional.
Polite, knowledgeable, patient and a pleasure to work with.
Excellent customer service!
Thanks for your very thorough assistance today.
Very good and keeping us informed and communicating the process.
Excellent customer service! Professionalism and knowledge were off the charts wonderful. I couldn’t have asked for better.
Jeff’s assistance was very good!
Excellent service! I will be recommending him to my friends and family needing a life insurance quote!
Rich is very knowledgeable, thorough, helpful and kind!
She was very polite and helpful. The only reason I haven’t purchased coverage from this website is simply because I was quoted $24/month online and over $84/month over the phone.
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