| |
|
|
4.69
148,267 Customer Reviews
|
Ed was very informative, professional and friendly. He provided excellent Customer Service in helping us find the best option for our life insurance policy.
Customer service was great and he was very friendly and helpful throughout the entire process
Customer service rep was very knowable, friendly, and helpful.
Mary made it a lot easier than filling out all the online stuff. Thank You
Very professional and straight to the point. Addressed all my questions and concerns
Just needed a phone number. He went to extra effort
to help. Thanks!
Excellent service. At a very low time in my life, he helped me to organize my debt
Excellent follow through. Keeps me informed of progress.
She was very kind and knows her stuff. Valuable employee for your business.
Very clear and easy to understand, very helpful and good at explaining.
Throughly knowledges your needs.
I appreciated Dianne's quick response to my e-mails in the attempt to rectify the situation with Exam One.
Ms. Joan was very helpful. She's quite knowledgeable when it comes to life insurance options.
Smooth and quick expert service. This is how it should be.
He was very nice to talk to , but I never received the information for the 100,000 life insurance for a 10 year term that he was going to email me on wednesday 10/28/2020. If you can have him email to me. I was interested in the one for 60.00 per month.
I appreciate Karl's responsiveness on the phone. He was informative, thorough, patient, and kind.
very prompt and professional, he took ownership of my issue despite the fact that I was given the name of a different person as my agent or point of contact. I felt very confident that he could and would take care of my issue and literally within minutes of our phone call I received an email from . . .
helpful and knowledgeable
Richard Jakubowskivery is good an associate who is helping me with policy buying
very cordial and he met our expectations
Very cordial and he met our expectations
The representative was cordial, has a sense of humor, seemed well prepared to answer questions and got the information to me quickly despite the technical difficulties internally.
Very satisfied with service.
I appreciate the call and she was very helpful and nice!! Thank you for all your help it's been a pleasure!!
Super patient!!! Excellent customer service💯
Respect give me all details I want
David was very polite and knowledgeable. He helped me with all of my questions and concerns. I also experienced great customer from him. I would definitely refer him to family and friends.
Friendly and got me quotes quickly.
Excellent and friendly service was provided. Mr. Solari was knowledgeable and provided clear details and information.
Thank you!
he was very knowledgeable while we talked and answered all my questions
Thank you Cynthia. You were a tremendous help.
He’s always very helpful and I made it my best to call him back six years later to get another quote.
I appreciated Cynthia's help very much. I could not get in touch with anyone else and she handled my situation in a very timely manner. I was wondering how to acknowledge her work. Thank you again for your help Cynthia.
Patience agent, helpful, and answer all my questions.
Kevin was very knowledgeable and easy to understand.
My name is Christine, lol.. I replied asking for a quote for my mom, whom is Beverly.
Just wondering if you got paperwork back,yet?
Kevin was thorough, knowledgeble, and displayed professionalism. I enjoyed the visit.
As usual, very pleased with the help we got.
Outstanding Job. Great Communicator. He answered all my questions very professional.
HANDLED OUR QUESTIONS PROFESSIONAL VERY NICE LADY TO TALK WITH
Very knowledgeable and not a pushy salesman.
Thank you for your information, that was very helpful.
My experience with Ms. Woods was very delightful and pleasant. She is extremely polite and constantly shows her professionalism. She is truly a asset to the company.
Joan was great help on my quote.
Thank you,
John
Was able to answer all of my questions.
Mike was professional & friendly. He was a please to work with
Very professional and efficient.
Called me back the same day and clearly answered all my questions.
My mother said he was very patient with her, thanks...
Very knowledgeable. Gave me peace of mind. Thanks
Mrs. Hector she is a great asset to the company. From the beginning of our conversation I felt confident , she was very knowledgeable ,patient and helpful.
Thanks!
Friendly, cordial and informative. Professional
Jim was awesome. Explained everything and made it easy.
Nate has been very helpful during the process
I JUST NEED AT LEAST 100k IN INSURANCE, BUT HE WAS NOT AUTHORIZED TO PROVIDE THAT FROM ANYONE.
she was nice and explained things clearly
Was very helpful, patient and informative.
Was very helpful and a seemed to enjoy his job.
I have scheduled a phone appointment with Jordan when I have a longer uninterrupted time window.
Paul was very professional and patient. Loved his customer service.
Denise was personable, and tried to be of help.
Very informative and was sincerely apologetic for my waiting on the phone line 50 minutes for an agent to speak with me.
very helpful, thorough, and efficient.
Explained everything perfectly no pressure and efficient.
A very professional insurance agent. Very honest and willing to assist!
Very friendly and helpful
Thank you for the valuable support.
Mike was very helpful and knowledgeable about all aspects of life insurance. He was able to understand what I was looking for and guided me to a completion. He did not try to oversell the product. I feel he was very honest and forthright.
very professional, patient and knowledge
Great following up and being patient with us
Warm person- easy to talk with-informative
Jeff was very helpful. If we should choose a plan we will definitely continue to communicate with him. We trust he will guide us toward the insurance that best fits our needs and with a reputable company.
Very friendly and knowledgeable while making the process easy. Not a pushy salesman personality that actually turns me away from wanting to do business his attitude was just right to where I was happy to allow him to help!
Very professional! Thank you!
Extremely knowledgeable and very pleasant to work with
Cynthia was patient, pleasant and knowledgeable. My questions were answered and my concerns resolved.
Great experience. Very helpful
Was able to give me info on new policy, but could not provide other information on a current policy without me contacting another department. Should be one call to answer all questions from a licensed agent.
Very professional, but made the process very pleasant and was very pleasant to talk to you
Service experience was excellent
She was very professional
Very professional. He was able to assist and explain several quotes and insurance options.
He was professional, concise, and friendly. I appreciated his service.
Informative and efficient.
Mike W had good advice. Thank you
Thank you for helping me fill out the application.
She’s been very helpful and patient
Very friendly professional and was eager to help with all my need.
Excellent customer service,
Excellent customer customer,
Very good customer service,
did as I asked...just kept after me
great job...great person
I had a specific question and she not only was knowledgeable, but she also gave me great insight! Great customer service, friendly!
Informative and to the point
Great personality and professional.
Jay was absolutely amazing. Thank you for your customer service.
Knowledgable and helpful and polite.
He was very understanding, fast, and didn’t waste my time
Karl clearly answered my questions and addressed my concerns.
very good service and he was knowledgeable
He should be the company standard for courtesy and customer follow up. I’m happy to write a policy with him and if you guys did health as well I’d also do with him.
Always pleasant, patient, and willing to help.
Thank you, she was very professional and caring
He was very knowledgeable and gave me great advise. I appreciated his time
I was surprised by Jordan Schure's friendly and quick answers to my questions. He is a good listener and very professional.
Excellent customer service
Very helpful and understanding
He was very friendly. Let me know what was happening. Answered my questions. And said he would follow up.
Very friendly and answered all my questions.
very helpful and professional in conducting his business. thank you
She was cordial, and tried to explain the questions I had with the harsh, discriminating underwriting questions Pacific Life was asking of me. However, I have lost the positive impression I've had of Pacific Life. I felt as though the underwriters were trying their best to find something wrong. I w. . .
Thank you for the prompt call.
He was very patient with me and answered all my questions and he researched information for me i was very pleased
Mike was very professional and helpful.
Richard did great - but i still have not gotten a bill to pay
Very informative and helpful during application process!
Daniel was patient, cordial and informative. My questions were answered and it was a pleasure working with Daniel.
Very easy no pressure conversation
Sarah is a gem. In this crazy time with working at home and other distractions, she made it all so easy. I can't tell you how much that helps. Bravo.
Very courteous.
Very helpful explaining various policies, etc.
Couldn't have asked for better customer service!
THANKS Brandon!
Karl did an excellent job making sure that I understood what I would be signing. No matter how many questions, I asked multiple times he explained them until I was able to grasp what was being conveyed to me. I truly appreciate the patience and continued professionalism.
Michael has been very patient and extremely helpful in setting up life insurance policies for me and my family. He is professional and his follow up is impeccable.
Both, my wife and me are very pleased with the service of Mrs. Wood. Thank you, Andreas and Annette Thurner
Very informational and helpful. Thanks
Gave me the information needed in a speedy manner
Rich is attentive and communicates at least monthly while awaiting for insurance companies to once again offer insurance policies for my age group (77). Unfortunately, the email he sent me on 10/13/2020 once opened did not print and provided me this survey instead! Send me the offer once again Rich. . .
Very informative and professional!
Well knowledgeable and polite
First Life quotes got back to me in a timely fashion. And the gentleman I talk to was very helpful and friendly.
Denise was very friendly and helpful. She looked into answering my questions and quickly found answers. It was also nice that she is easy to get in contact with.
Aaron was great customer service agent. I really enjoyed going through the process of getting insurance with him.
HE WAS VERY HELPFULL.HE EXPLAINED EVERYTHING,HE WAS VERY EFFICIENT HE DEFINITELY KNOW HIS WORK.I WILL DEFINITELY CALL HIM IF AND WHEN I DECIDE TO DO ANY BUSINESS.
Tamara was very nice - thank you
Excelente, well informed, nice and cordially actitud good customer service
Very good customer service
He did a very good job,he knows what he is doing
He did fine, just didn’t have access to the info I was looking for (length of term at guaranteed rate), so was not all that helpful.
Thank you for reaching out to me. Richard J. was very thorough in his efforts to help with my life insurance policy. He started a good stream of conversation and made sure I was taken care of with coordination etc. Very Pleased!!
Robert Bentley
Very knowledgeable and helpful good persona
He was very nice and very helpful!
Answered all my questions. Good call.
Good morning, I am pleased to give acknowledgments about Mr. Jordan Schure. Jordan is very professional in how he understands the companies business and policies and also how he was able to answer all of my questions. Thanks for your business and service.
Monika is patient n answered all questions i ask promptly.. Ty monika
Steven was kind enough to return my phone message promptly and professionally and thoroughly answered the few questions I had about an accidental death policy.
Maria w gave straight forward information and followed through
Excellent in helping me with my issues.
Wonderful customer service
He was very patient while I had to find files and info, to answer his questions.
Very professional and helpful.
Richard was very informative and knowledgeable. It was a pleasure speaking with him.
Russell was very courteous and helpful. Thank you Russ!
Pleasant about his business
Very attentive and helpful
Jeff was very friendly and knowledgeable. And prompt with the follow up info.
Explained everything and called back right when he said he would excellent customer service.
Thank You,
She is nice and help me fast.
Thank you
She has been great with being in contact and explaining everything
Monika was Exceptional! Very well spoken and very understanding and nice. Great agent !
I was very pleased with my conversation. She was courteous & i appreciated it very much. Thank u for your kindness.
Excellent customer service!!!
Excellent customer service!!!
Excellent customer service!
Excellent customer service!
He was very patient with us and is a model of politeness. Keep up the good work and great customer experience!
Excellent service, very patient, knows the products and explains them well!
He was informative and pleasant. I was able to get the best life insurance for my needs i think.
Griffen was very professional and helped as much as he could.
She was of the highest customer service and you could feel her smell even over the phone. She answered all my questions, which I had a lot, in a courteous and professional way
Very nice and professional
Jim provided excellent support and answered my questions very clearly. He was very helpful.
Paul has been great to work with
He was very nice ...very professional.
Daniel is very professional, knowledgeable and efficient! It's a pleasure working with him!
He was very helpful and answered all of my questions that I asked him
Larry was informative, knowledgeable and patient...excellent!
I appreciate his patience and verifying with me my address and beneficiary and even explaining the different options. He was very knowledgeable as well as considerate of my situation and wanted to make things as easy as possible for me and I completely appreciated it. Thank you Mr Kevin Farley
Excellent costumer service
Daniel was excellent to work with
very professional and took the time to understand my insurance needs.....thanks!
Amazing representative for your company. (Give her a raise. She deserves it.)
Answered questions well and was very polite. (Give her a raise. She deserves it.)
Friendly and explained all
|
|
|
|
