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4.70
148,597 Customer Reviews
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He was wonderful and very informative.
Very helpful information, thank you!
Paul made this seamless!! Was not pushing anything extra, simply trying to get me the best deal. I appreciate him, his knowledge and sense of humor. I do wish him the best!!!
Shawn Luker
Paul was exceptionally patient with me.
Paul was very kind, upbeat and helpful regarding my quote as well as any questions or concerns that I had. He had such a caring and concerned demeanor regarding any issues or questions that I had. He was amazing. He deserves a raise, a promotion etc.
Very Professional, explained things well and had good follow-up.
Joan the representative on the phone was absolutely excellent .
Great information designed for me personally .
Very knowledgeable! Broke it down completely so I understood what she was explaining.
Joe was very patient with me.
Very courteous and professional
She was helpful, knowledgeable, informative and curtious. She was also quick to put together quotes and send them to me for review. It was a pleasant experience.
Kirsten was very knowledgeable and provided me with all the options for pricing requested.
She was very efficient and to the point providing me with great information.
Kind regards,
Byron
Clear information
Easy to understand language
Your customer service rep is very nice and answered all my questions.
Thanks
Always very helpful addressing my concerns
Thank you
Very helpful and did not hesitate to get back to me if I had any questions.
Your representative Naomi Williams was very polite, knowledgeable and a pleasure to deal with. But, unfortunately the insurance is not available in NY where we live.
Paul was very considerate and professional.
Very friendly, knowledgeable& & quick with the information I requested.
He was very informative and helpful.
I appreciate his interest in helping me find the best policy for me. Great job Paul.
Joan Hector is the BEST cust/service rep I have
EVER had in my 71 yrs on this planet!
She's very professional and helpful
Anna has been very helpful answering all my questions and is very knowledgeable.
Very informative and nice
Very helpful and answered all my questions. Just called to get approx quotes on costs. Very personable and friendly.
Naomi was very polite, professional and helpful.
She provided information to possibly reduce our current insurance cost which would help make this new insurance more affordable.
She covered a lot of option for myself and my wife.
Thank you very much for your help
Great customer service and support. Took the time to listen to my issues and was kind and informative. Gave me a good understanding of what to expect. Thanks
Very knowledgeable and helpful. Pleasant to talk to.
Very Professional. Took the time needed to review things. Great follow-up and follow-thru
Anna was very knowledgeable and courteous …..Easy to talk too
The customer service agent was professional patient, understanding and helpful.
Thank you,
Chandra
She is great! She was very patient with me, even though I am not to computer literate. Like she was very polite and patient, you have a very good employee there, you need to retain her at any cost!
She communicates well, very respectful, and patient.
Kayla was helpful and very easy to talk to.
Daniel is always extremely helpful and very pleasant to work with each time we speak. I enjoy very much working with Daniel.
She was incredibly helpful, professional and kind. I will recommend her moving forward.
Always professional and knowledgeable
Anna was very pleasant and very competent. She answered all my questions and encouraged me to reach out to her if I had any others.
Paul was professional, concise and helpful with the process.
Joan was very helpful and did a wonderful job with my life insurance needs. Thank you
Excellent customer service! He is great! Highly recommended.
Kayla was very informative and professional.
She was very helpful I was pleased with her service
Her service was great. Her personality was wonderful and I got all the information I needed in a timely manner. She also gave me contact information. Should I have any additional questions throughout the process. It was such a pleasure.
Professional, knowledgeable, great to work with
She was very helpful and professional
-good customer service rep / very friendly / pleasant to talk to / fast service to get paper work to try to get the policy
Mary was excellent...Clear, thoughtful and precise. If I were still in business I'd steal her from you to work for me.
Yesenia was very professional and helpful.
Sarah is a absolute pleasure to speak/work with!
Daniel was very thorough and had patience throughout the application process. He was excellent!
She was friendly, professional, patient, and helpful.
I appreciated Paul's knowledge and experience.
I felt like I was speaking with an old friend.
Honest , direct and made me feel like I was the only client he has.
Excellent presentation.
Excellent service provided!
He was very caring and attentive to my needs.
Very polite and knowledgeable.
Very professional and polite.
Joe was so kind and helpful as usual.
Lwrence was very helpful. He seemed kind and considerate. I couldn't understand why he couldn't pull up my Gerber policy but we were able to enter a new policy for my grandson,I am happy with the service he provided.
KIRSTEN kept me informed as to insurance status, and how much coverage available.
Larry was very knowledgeable and courteous throughout the entire process. He did a very good job of explaining everything.
excellent customer service.
Very pleasant and professional
Very good explanation. Thank.
Very helpful and a pleasure to talk to.
Great so far everyone has been helpful.
Everything was very straight forward
She was very patient and informative.
Patient and knowledgeable, great service. thx
She was professional, kind and courteous
Kevin was very professional & informative.
He explained everything to me in terms I could understand.
Very pleasant to speak with.
Jane was positive, upbeat, and very helpful. Thank you Jane!
Joan was excellent in every way. Provided great service.
Paul was a pleasure to talk with and made the process very easy.
She listened and replied appropriately and was very efficient, five stars
Extremely professional, reliable and helpful. Always follows through on what he says. Very patient as well.
Joan was very professional and well versed in her knowledge for the insurance I was in the market for.
She was patient and courteous.
Brittany understood my situation and helped accordingly.
The agent was extremely knowledgeable and kind
Afrah hhelped with both parents policies. Her patience, kindness even in the most difficult times did not go unnoticed. I really and sincerely appreciate Afrah being a light in one of the darkest times in our lives. She is special, I hope she knows.
Very helpful and took time with me.
Joe was great! Very polite, patient and thorough.
Answer, questions in an informed manner and provided materials requested.
GREAT JOB, CONCISE, TO THE POINT
The agent did a great job. He answered all my questions. He checked the notes from Alana and he helped me out a lot.
rep was great, did not pressure to close and supplied info i was looking for.
Joan was very helpful and easy to work with.
Michael and Joan Hector have been so patient with me in trying to get back with them to make a decision for a Life Insurance Policy. I really do appreciate them. My schedule is so hectic.
Enjoyed talking to Kayla because she was very knowledgeable about the questions I had ..
everything was resolved …
Very friendly & was easy to talk with .
She has been great to follow up
Skylar was efficient, friendly and extremely helpful.
Michael is caring and knowledgeable. Doing everything he can to find a life insurance policy.
Kirsten was so through and friendly!
Joan was very helpful and informative. Answered our questions professionally and was very pleasant.
He made sure I understood all the questions and he was very patient because he knew I was at work
She did a great explaining everything I needed to know about getting life insurance.
I had a lovely call with Jordan and look forward to following up with him.
Paul was awesome explained everything no pressure sales thanks
I am still waiting to get my exam, taking a li g tine.
Paul has truly been great. He is pleasant, knowledgeable (not always the case with insurance), friendly, and generally just very helpful. I am happy to be working with him. Truly!
Layla was really good I could not believe that I had term life with transamerica thinking it was whole life the whole time.Went to Americo because, that's who would take me even though I had been with Transamerica for 4 years Sharon Haislip
Provided the data we were requesting - very knowledgeable.
Paul was helpful and professional
He was very patient and answered all my confusing questions
Great quick quotes very helpful
Thanks
Daniel was extremely pleasant and professional to work with. He went above and beyond to help me with the whole process. It was a pleasure to work with Daniel
Knowledge, polite, quickly answered all questions
Paul was professional and knowledgeable.
Great job.
Great communicating and customer service.
The communication was terrific. In the end it was price ($35/mo) that caused me to make the switch to AAA Life.
Amazing. Very patient and informative. Glad i called select quote.
Thank your professionalism and willingness to assist
Excellent conversation with Daniel.
Amazing customer service.
Sharp wit in understanding my insurance needs.
Very personable and informative.
She was very business like however I just feel she could be friendlier kind of cold in her demeanor.
Very patient with me. Helped me understand what I was purchasing.
Very personable and knowledgeable person.
Skylar is professional, takes time and care for her clients; and does not provide nonsensical proposals and does what most sales proposals do not do: Skylar listens.
Very kind and understanding
took a while to get to an agent on the phone
I felt like Michael went the extra mile to help me and get my application approved after it was initially rejected. Getting the coverage approved will really help my family if something ever happened to me, and it is because Michael kept trying.
professional, quick to answer questions, proficient in English and her craft. OUTSTANDING!
I would like to say Joe was a very nice and professional Account Executive. I really enjoyed his help and his sincere kindness.
Ws very nice and explained what he needed in information
Profession, clear and very helpful. Would happily refer Mike to others.
He had a very helpful spirit
Paul was informative and answered all my questions. Great customer service and knowledgeable of the life insurance business.
Anna was great to work with
Jordan is persistent and polite. He listens to the answers and appears to care about the applicant as well as the insurance company.
Very professional and to the point.
Very personable, and caring.
Daniel was very polite, professional and very helpful. Very pleasant experience dealing with Daniel.
Anna was professional and very informative.. She answered all.my questions and provided the service I needed. I am pleased with the results.
She was very nice on the phone.
Anna is wonderful, professional and follows up.
Listened and provided as requested.
agent did an excellent job, thanks
Max was very nice to deal with. Very capable and answered all my questions. It was so much nicer than the vast majority of customer service calls I've had.
Representative Lisa was very friendly, answered all my questions.
She informed me she was just starting in this but I couldn't tell.
Anna was very helpful. Thank you for the great customer service.
Kirsten was vey helpful and understood exactly what I needed. She patiently walked me through the application process. If I need assistance in the future, it would be a pleasure to deal with Kirsten.
She was patient, polite, understanding and very professional
Daniel was very knowledgeable. He put me at ease and answered all my questions so that I understood everything.
The information given to me was most clear, concise. Please thank that customer service rep. for me.
He was clear and concise about the questions he had.
Very professional and knowledgeable. A pleasure to talk too.
Joan was very kind and helpful. I appreciate her help!
The rep was great. She answered all my questions and was extremely helpful.
Thank you
Daniel was very knowledgeable about insurance issues and has a pleasant personality.
Paul is great at keeping me updated and explaining things clearly. Appreciate he uses calls and email making communication easier.
Sarah Judd is just terrific at what she does. She called me several times to make sure questions raised were addressed. Bravissimo Sarah.
Kevin was helpful, friendly, and professional
She explained everything well, very knowledgeable, professional, pleasant to speak with and very efficient.
Joe was so kind and professional.
Excellent service and follow up
she was thorough and knowledgeable
He was very professional and was quick to answer my immediate question without throwing a whole lot of other sales techniques at me
Very responsive, professional and answered all questions.
He made it a very easy process.
Kirsten was extremely professional and very personable.
Very professional and kind. Could not help me with a producet
Joan is always patient, professional, and helpful. I commend her employers for having the good fortune to have her as an employee.
Kevin is very professional and knows what he is talking about.. Good Job.
I hope that my coverage will be able to go thru if I have to a paramedical exam. Hopefully it can be waivered.
Very informative and went above and beyond to offer me the best rates!!
He only presented one company Banner life.
He was effective, knowledgeable, kind and had patience. He answer and gave good advice
Kristen was great. She went the extra mile to help me with my life insurance journey. She stayed in contact and I was updated periodically. I would definitely recommend her services.
Paul was great. He seemed knowledgeable, interested in my situation and what made sense for me, and not salesy. I also thought he picked a great company and quote to send me. I plan to proceed with the application.
Always a pleasure to converse and ask a bombardment of questions to Mr.Farley. I look forward to getting approval for my life insurance.
She was very concerned and positive in my time of confusion. Very professional.
She was very informative and kind.It was pleasant to speak with her.
All the information was given professionally, and the agent did his job very professionally
Joan is very personable, friendly, and competent!
Very professional and dedicated.
The CSR I spoke with was intelligent, informative, pleasant,and honest.She is everything you could want out of an individual representing your company. I didn't buy the insurance from your company because I can convert an old policy for much less $.
Very kind, patient and professional.
from my short contact Paul was polite friendly and professional. A pleasure to speak with
Very friendly and helpful
It was nice speaking with an agent that actually spoke English. The phone was answered by Joe a live human being no prompts or transfers. Joe was knowledgeable and direct and took care of business in a timely and efficient manner.
super friendly and knowledgeable
The agent, Paul, was very helpful and professional in answering my questions regarding my insurance.
I appreciated his patience and guidance through the process of explaining everything.
The quote on the letter displayed does not match the quoted on phone. Thanks
Speaking with Kirsten was refreshing and hon. I appreciate her strait forward and pleasant demeanor. Whether approved or not I trust Kirstens' direct and honest approach.
Thanks.
I met Kirsten (over the phone) before year-end. She was very
helpful in me purchasing $25,000 of life insurance.
I felt totally comfortable with Kirsten. Additionally, Kirsten has taken over the increase in my existing policy by $5,000.
Joe is very knowledgeable, friendly, and patient. It was a pleasure to have him as my L.I. Rep.
Attentive and patient. Answered my questions. Very helpful
Anna was knowledgeable, patient and very helpful. Thank you for such great customer service.
Definetly an asset to your company.
She fully understood my issue and offered a way forward to resolve to my satisfaction.
Joan is great. She is knowledgeable and able to answer my questions. She is professional and courteous. It has been a pleasure working with her.
Britney was very helpful. She knew exactly what I needed when deciding on a policy. Very knowledgeable. Answered my question in a way that I would understand. Quick to respond to my messages.
Kevin was very gracious when it became obvious that none of the policies that were available were as affordable as the one that I already have in place.
He was very knowledgeable and professional
Joan was courteous and personable. 5 stars!
She was friendly and efficient. Thank you!
She was very professional
I would give her excellent except the call dropped 2 times and the VOIP she used caused the quality of the call to be scratchy and hard to hear and understand at times.
the agent was very knowledgeable and polite that's appreciated. there needs to be more agents like this one.
All questioned were answered
Very knowledgeable and answered all my questions.Thank you.
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