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4.69
147,950 Customer Reviews
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Daniel was extremely pleasant and professional to work with. He went above and beyond to help me with the whole process. It was a pleasure to work with Daniel
Knowledge, polite, quickly answered all questions
Paul was professional and knowledgeable.
Great job.
Great communicating and customer service.
The communication was terrific. In the end it was price ($35/mo) that caused me to make the switch to AAA Life.
Amazing. Very patient and informative. Glad i called select quote.
Thank your professionalism and willingness to assist
Excellent conversation with Daniel.
Amazing customer service.
Sharp wit in understanding my insurance needs.
Very personable and informative.
She was very business like however I just feel she could be friendlier kind of cold in her demeanor.
Very patient with me. Helped me understand what I was purchasing.
Very personable and knowledgeable person.
Skylar is professional, takes time and care for her clients; and does not provide nonsensical proposals and does what most sales proposals do not do: Skylar listens.
Very kind and understanding
took a while to get to an agent on the phone
I felt like Michael went the extra mile to help me and get my application approved after it was initially rejected. Getting the coverage approved will really help my family if something ever happened to me, and it is because Michael kept trying.
professional, quick to answer questions, proficient in English and her craft. OUTSTANDING!
I would like to say Joe was a very nice and professional Account Executive. I really enjoyed his help and his sincere kindness.
Ws very nice and explained what he needed in information
Profession, clear and very helpful. Would happily refer Mike to others.
He had a very helpful spirit
Paul was informative and answered all my questions. Great customer service and knowledgeable of the life insurance business.
Anna was great to work with
Jordan is persistent and polite. He listens to the answers and appears to care about the applicant as well as the insurance company.
Very professional and to the point.
Very personable, and caring.
Daniel was very polite, professional and very helpful. Very pleasant experience dealing with Daniel.
Anna was professional and very informative.. She answered all.my questions and provided the service I needed. I am pleased with the results.
She was very nice on the phone.
Anna is wonderful, professional and follows up.
Listened and provided as requested.
agent did an excellent job, thanks
Max was very nice to deal with. Very capable and answered all my questions. It was so much nicer than the vast majority of customer service calls I've had.
Representative Lisa was very friendly, answered all my questions.
She informed me she was just starting in this but I couldn't tell.
Anna was very helpful. Thank you for the great customer service.
Kirsten was vey helpful and understood exactly what I needed. She patiently walked me through the application process. If I need assistance in the future, it would be a pleasure to deal with Kirsten.
She was patient, polite, understanding and very professional
Daniel was very knowledgeable. He put me at ease and answered all my questions so that I understood everything.
The information given to me was most clear, concise. Please thank that customer service rep. for me.
He was clear and concise about the questions he had.
Very professional and knowledgeable. A pleasure to talk too.
Joan was very kind and helpful. I appreciate her help!
The rep was great. She answered all my questions and was extremely helpful.
Thank you
Daniel was very knowledgeable about insurance issues and has a pleasant personality.
Paul is great at keeping me updated and explaining things clearly. Appreciate he uses calls and email making communication easier.
Sarah Judd is just terrific at what she does. She called me several times to make sure questions raised were addressed. Bravissimo Sarah.
Kevin was helpful, friendly, and professional
She explained everything well, very knowledgeable, professional, pleasant to speak with and very efficient.
Joe was so kind and professional.
Excellent service and follow up
she was thorough and knowledgeable
He was very professional and was quick to answer my immediate question without throwing a whole lot of other sales techniques at me
Very responsive, professional and answered all questions.
He made it a very easy process.
Kirsten was extremely professional and very personable.
Very professional and kind. Could not help me with a producet
Joan is always patient, professional, and helpful. I commend her employers for having the good fortune to have her as an employee.
Kevin is very professional and knows what he is talking about.. Good Job.
I hope that my coverage will be able to go thru if I have to a paramedical exam. Hopefully it can be waivered.
Very informative and went above and beyond to offer me the best rates!!
He only presented one company Banner life.
He was effective, knowledgeable, kind and had patience. He answer and gave good advice
Kristen was great. She went the extra mile to help me with my life insurance journey. She stayed in contact and I was updated periodically. I would definitely recommend her services.
Paul was great. He seemed knowledgeable, interested in my situation and what made sense for me, and not salesy. I also thought he picked a great company and quote to send me. I plan to proceed with the application.
Always a pleasure to converse and ask a bombardment of questions to Mr.Farley. I look forward to getting approval for my life insurance.
She was very concerned and positive in my time of confusion. Very professional.
She was very informative and kind.It was pleasant to speak with her.
All the information was given professionally, and the agent did his job very professionally
Joan is very personable, friendly, and competent!
Very professional and dedicated.
The CSR I spoke with was intelligent, informative, pleasant,and honest.She is everything you could want out of an individual representing your company. I didn't buy the insurance from your company because I can convert an old policy for much less $.
Very kind, patient and professional.
from my short contact Paul was polite friendly and professional. A pleasure to speak with
Very friendly and helpful
It was nice speaking with an agent that actually spoke English. The phone was answered by Joe a live human being no prompts or transfers. Joe was knowledgeable and direct and took care of business in a timely and efficient manner.
super friendly and knowledgeable
The agent, Paul, was very helpful and professional in answering my questions regarding my insurance.
I appreciated his patience and guidance through the process of explaining everything.
The quote on the letter displayed does not match the quoted on phone. Thanks
Speaking with Kirsten was refreshing and hon. I appreciate her strait forward and pleasant demeanor. Whether approved or not I trust Kirstens' direct and honest approach.
Thanks.
I met Kirsten (over the phone) before year-end. She was very
helpful in me purchasing $25,000 of life insurance.
I felt totally comfortable with Kirsten. Additionally, Kirsten has taken over the increase in my existing policy by $5,000.
Joe is very knowledgeable, friendly, and patient. It was a pleasure to have him as my L.I. Rep.
Attentive and patient. Answered my questions. Very helpful
Anna was knowledgeable, patient and very helpful. Thank you for such great customer service.
Definetly an asset to your company.
She fully understood my issue and offered a way forward to resolve to my satisfaction.
Joan is great. She is knowledgeable and able to answer my questions. She is professional and courteous. It has been a pleasure working with her.
Britney was very helpful. She knew exactly what I needed when deciding on a policy. Very knowledgeable. Answered my question in a way that I would understand. Quick to respond to my messages.
Kevin was very gracious when it became obvious that none of the policies that were available were as affordable as the one that I already have in place.
He was very knowledgeable and professional
Joan was courteous and personable. 5 stars!
She was friendly and efficient. Thank you!
She was very professional
I would give her excellent except the call dropped 2 times and the VOIP she used caused the quality of the call to be scratchy and hard to hear and understand at times.
the agent was very knowledgeable and polite that's appreciated. there needs to be more agents like this one.
All questioned were answered
Very knowledgeable and answered all my questions.Thank you.
Just all around good experience
Very easy to talk to, seemed sincere, not pushy
All around excellent!&
Mary is a true professional. She was very patient with answering my questions and made sure I understood everything. Highly recommend her amazing customer service !!
He was very cordial and precise. His explanation was simple and clear.
Mathew provides excellent and knowledgable services to its customers. He is a true asset to your firm.
Larry was very cordial and professional. His help was invaluable in the application process and he communicated with me in a timely manner regarding the review and underwriting process.
Joan was very helpful in getting me started with my life insurance application.
Very knowledgeable and pleasant to speak with.
She explained everything very well, she was kind, helpful and I felt all my questions and needs were met.
She was very knowledgeable and very kind.
Paul provided excellent customer service and did not pressure me in any way to purchase anything at this time. I appreciated that, and look forward to working with him in the near future.
EXCELLENT CUSTOMER CARE REPRESENTATIVE
She was professional and quick with answers
She was respectful and polite.
Done a great job.
Kayla was very friendly and professional!
Very helpful, very knowledgeable, I feel like she's working hard to help me and makes me feel like she cares about me and cares about my situation, I'm very grateful for her service.
Very Professional, very thorough, Great Job!
Efficient, up front and quick
Brittney is always kind knowledgeable and professional.
Sierra did a great job, she was not pushy and did not over complicate things, she was pleasant on the phone and very professional.
she was awesome......eye on the ball....
Daniel is the best person ,very patient and professional. He helped me a lot to find right things for me and my family. He has great customer service and support.
The agent Joan Hector was very pleasant to speak with and came across as a knowledgeable professional
Pleasant, knowledgable, professional and very helpful. I highly applaud this representatives performance.
Anna did a great job! Look forward to working with her as we move forward.
Very helpful and patient with me during the login process.
Nice and polite on the phone and she transferred to the right place to talk about my issue
She is very thorough and caring answering all my questions in a professional manner. I highly recommend her
very helpful & informative
Very professional and thorough and provided detailed answers for each question I had. Great job!
She was helpful, informative and swift.
Answered all of my questions
Very friendly, took the time to explain things through.
She was quick and clear and friendly
Paul was very helpful! Didn't mind having to try and dig deeper for an insurance program I could fit in my limited budget.
Unfortunately, there is not an insurance program that I was able to get on board with.
I got answers to three types on life coverage available for quotes.
Daniel is a professional, I appreciate him very much!
Was very helpful and went over with me all my options concerning my policy
Looking forward to talking to Anna tomorrow! Hope she can help me find what I-m looking for regarding insurance , but I-m sure she will!! Thanks for now, Andrea Riley
Very nice and easy to talk to. Answered questions cleard
Skylar Thornton was very knowledgeable and helpful with my life insurance application. The system pulled information that needed additional context because some of it was not correct. She helped walk me through the process. Thank you!
Being familiar with life insurance and needing someone to powerfully get to the point and provide my required information quickly and efficiently, Joe was spot on. Thanks!
Paul was very knowledgeable and helpful.
She was very knowledgeable and kind.
She was great and very knowledgeable
Exceptional customer service
I felt like he was genuinely interested in trying to help me.
Anna has been diligent and on top of a very complex application process and has done everything and more she can to facilitate the process and try to obtain life insurance.
The representative did a great job in remaining professional and answering all the questions that I had.
Great customer service! Prompt, courteous.
Charizma was very polite and helpful. I appreciate her help.
Very patient and knowledgeable!
very professional, covered everything
Joan did an excellent job
Naomi Williams is the most professional agent in the business. A promotion is a good idea for Naomi Williams. Thank you for good customer care!
He was very helpful and knowledgeable answered all my questions
Daniel is friendly and knows his job impeccably, I would highly recommend anyone who is looking for information to contact him first
GREAT ATTENTION TO DETAIL AND CARES ABOUT HER CUSTOMERS
Anna was great, very easy to work with!!
Very friendly and helpful. Great customer service.
Overall I am pleased with the customer service I have received at this present time.
Kayla was very informative and was very knowledgeable about life insurance so I'm glad to use her as my agent I give her a 10+
She was very friendly and helpful!
She was awesome. Very helpful, kind and courteous.
She answered my question and got me where and who I needed to talk to . Thanks
David-229-518-8050 uniquea 2293446671 ladasha 2298696495 latrez 2294395390
Very informative and honest and a pleasure to work with
I just wish Genworth Insurance had someone as knowledgeable and professional as Nina doing customer service.
Michael Cellini was very polite, personable, and patient. He was able to give me the information I needed.
I started the process with Kevin months before I actually finished the application. He was diligent about reminding me to finish and was super helpful with any questions I had. We had such a good experience that my wife will be contacting him next.
Matthew was courteous , easy to understand and quick with everything he needed to do! Good experience
Consultation was professional friendly and knowledgeable
VERY RESPECTFUL, SPOKE VERY WELL, POLITE, EASY TO DEAL WITH, LISTENED TO ME, NOT PUSHY
She listen to me about my wife's medical records and Road Towne what I had to say
He is patient, professional, respectful, responsive to questions in a timely manner and kind.
Anna has done a fantastic job for us throughout this process. Very professional and thorough and fast service.
Brittany is very helpful and kind.
very specific on need, easy to work with
Very knowledgeable, and friendly.
He couldn't have been more helpful and pleasant!
Daniel was great. Waiting for a follow up.
Excellent on the way.
Joan was most courteous and informative
I appreciate her taking time with me to answer questions
Thank you
Paul was very professional courteous and answered all the questions I had for him. I would highly recommend him to everybody that is looking for life insurance
she was confused about the date to pay the first premium to save age. She thought it was today. I reviewed the offer on line and it allows for payment on or before 1/30/26 to save age.
Very knowledgeable professional, and very helpful!
He does not push or force you to buy the product.
Skylar has been very diligent and professional in her communications with me. She found a term life product that is exactly what I needed and has been exceptionally patient and consistent in her follow-up which I appreciate a lot.
Daniel was extremely professional, knowledgeable and helpful in getting me started on my new term life insurance policy! Thanks for the service.
Jordan was very knowledgeable, efficient and provided timely follow-up regarding my inquiries.
Jordan was very knowledgeable, efficient and provided timely follow-up regarding my inquiries.
Very pleasant and explains everything in detail
She was very professional and very thorough
Kirsten was fast & professional.
Fantastic rep, thank you.
SEEMS KNOWLEDGEABLE AND WANTS TO HELP
Prompt and professional service. Very pleasant to work with.
Excellent customer service! My representative was knowledgeable and helpful!
My representative was very helpful. Answered my questions quickly and was through in making sure I understood what was told to me. It was greatly appreciated.
Very knowledgeable, respectful,& kind
Helpful
Covered all my concerns
Very knowledgeable with her job
Solid communication skills easy to deal with.
Afrah Jawaid is wonderful! Very profitable and polite!
He was very polite, friendly and competent at his work.
He answered my questions succinctly He listened to my needs and provided excellent feedback.
Paul made the whole process a pleasant one
Very courteous and helpful.
VERY NICE REPRESENTATIVE AND WAS VERY PATIENT
He has been very helpful and repsonsive.
Britney was so patient and helpful, amazing.
Very nice
Easy to understand
Brittany has been very helpful through the process.
Very informative and reassuring. Gave me my options and explained everything to me. Thank you!
Very personable and listened to what I wanted. Had info
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