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4.70
148,304 Customer Reviews
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Kayla was very informative and professional.
She was very helpful I was pleased with her service
Her service was great. Her personality was wonderful and I got all the information I needed in a timely manner. She also gave me contact information. Should I have any additional questions throughout the process. It was such a pleasure.
Professional, knowledgeable, great to work with
She was very helpful and professional
-good customer service rep / very friendly / pleasant to talk to / fast service to get paper work to try to get the policy
Mary was excellent...Clear, thoughtful and precise. If I were still in business I'd steal her from you to work for me.
Yesenia was very professional and helpful.
Sarah is a absolute pleasure to speak/work with!
Daniel was very thorough and had patience throughout the application process. He was excellent!
She was friendly, professional, patient, and helpful.
I appreciated Paul's knowledge and experience.
I felt like I was speaking with an old friend.
Honest , direct and made me feel like I was the only client he has.
Excellent presentation.
Excellent service provided!
He was very caring and attentive to my needs.
Very polite and knowledgeable.
Very professional and polite.
Joe was so kind and helpful as usual.
Lwrence was very helpful. He seemed kind and considerate. I couldn't understand why he couldn't pull up my Gerber policy but we were able to enter a new policy for my grandson,I am happy with the service he provided.
KIRSTEN kept me informed as to insurance status, and how much coverage available.
Larry was very knowledgeable and courteous throughout the entire process. He did a very good job of explaining everything.
excellent customer service.
Very pleasant and professional
Very good explanation. Thank.
Very helpful and a pleasure to talk to.
Great so far everyone has been helpful.
Everything was very straight forward
She was very patient and informative.
Patient and knowledgeable, great service. thx
She was professional, kind and courteous
Kevin was very professional & informative.
He explained everything to me in terms I could understand.
Very pleasant to speak with.
Jane was positive, upbeat, and very helpful. Thank you Jane!
Joan was excellent in every way. Provided great service.
Paul was a pleasure to talk with and made the process very easy.
She listened and replied appropriately and was very efficient, five stars
Extremely professional, reliable and helpful. Always follows through on what he says. Very patient as well.
Joan was very professional and well versed in her knowledge for the insurance I was in the market for.
She was patient and courteous.
Brittany understood my situation and helped accordingly.
The agent was extremely knowledgeable and kind
Afrah hhelped with both parents policies. Her patience, kindness even in the most difficult times did not go unnoticed. I really and sincerely appreciate Afrah being a light in one of the darkest times in our lives. She is special, I hope she knows.
Very helpful and took time with me.
Joe was great! Very polite, patient and thorough.
Answer, questions in an informed manner and provided materials requested.
GREAT JOB, CONCISE, TO THE POINT
The agent did a great job. He answered all my questions. He checked the notes from Alana and he helped me out a lot.
rep was great, did not pressure to close and supplied info i was looking for.
Joan was very helpful and easy to work with.
Michael and Joan Hector have been so patient with me in trying to get back with them to make a decision for a Life Insurance Policy. I really do appreciate them. My schedule is so hectic.
Enjoyed talking to Kayla because she was very knowledgeable about the questions I had ..
everything was resolved …
Very friendly & was easy to talk with .
She has been great to follow up
Skylar was efficient, friendly and extremely helpful.
Michael is caring and knowledgeable. Doing everything he can to find a life insurance policy.
Kirsten was so through and friendly!
Joan was very helpful and informative. Answered our questions professionally and was very pleasant.
He made sure I understood all the questions and he was very patient because he knew I was at work
She did a great explaining everything I needed to know about getting life insurance.
I had a lovely call with Jordan and look forward to following up with him.
Paul was awesome explained everything no pressure sales thanks
I am still waiting to get my exam, taking a li g tine.
Paul has truly been great. He is pleasant, knowledgeable (not always the case with insurance), friendly, and generally just very helpful. I am happy to be working with him. Truly!
Layla was really good I could not believe that I had term life with transamerica thinking it was whole life the whole time.Went to Americo because, that's who would take me even though I had been with Transamerica for 4 years Sharon Haislip
Provided the data we were requesting - very knowledgeable.
Paul was helpful and professional
He was very patient and answered all my confusing questions
Great quick quotes very helpful
Thanks
Daniel was extremely pleasant and professional to work with. He went above and beyond to help me with the whole process. It was a pleasure to work with Daniel
Knowledge, polite, quickly answered all questions
Paul was professional and knowledgeable.
Great job.
Great communicating and customer service.
The communication was terrific. In the end it was price ($35/mo) that caused me to make the switch to AAA Life.
Amazing. Very patient and informative. Glad i called select quote.
Thank your professionalism and willingness to assist
Excellent conversation with Daniel.
Amazing customer service.
Sharp wit in understanding my insurance needs.
Very personable and informative.
She was very business like however I just feel she could be friendlier kind of cold in her demeanor.
Very patient with me. Helped me understand what I was purchasing.
Very personable and knowledgeable person.
Skylar is professional, takes time and care for her clients; and does not provide nonsensical proposals and does what most sales proposals do not do: Skylar listens.
Very kind and understanding
took a while to get to an agent on the phone
I felt like Michael went the extra mile to help me and get my application approved after it was initially rejected. Getting the coverage approved will really help my family if something ever happened to me, and it is because Michael kept trying.
professional, quick to answer questions, proficient in English and her craft. OUTSTANDING!
I would like to say Joe was a very nice and professional Account Executive. I really enjoyed his help and his sincere kindness.
Ws very nice and explained what he needed in information
Profession, clear and very helpful. Would happily refer Mike to others.
He had a very helpful spirit
Paul was informative and answered all my questions. Great customer service and knowledgeable of the life insurance business.
Anna was great to work with
Jordan is persistent and polite. He listens to the answers and appears to care about the applicant as well as the insurance company.
Very professional and to the point.
Very personable, and caring.
Daniel was very polite, professional and very helpful. Very pleasant experience dealing with Daniel.
Anna was professional and very informative.. She answered all.my questions and provided the service I needed. I am pleased with the results.
She was very nice on the phone.
Anna is wonderful, professional and follows up.
Listened and provided as requested.
agent did an excellent job, thanks
Max was very nice to deal with. Very capable and answered all my questions. It was so much nicer than the vast majority of customer service calls I've had.
Representative Lisa was very friendly, answered all my questions.
She informed me she was just starting in this but I couldn't tell.
Anna was very helpful. Thank you for the great customer service.
Kirsten was vey helpful and understood exactly what I needed. She patiently walked me through the application process. If I need assistance in the future, it would be a pleasure to deal with Kirsten.
She was patient, polite, understanding and very professional
Daniel was very knowledgeable. He put me at ease and answered all my questions so that I understood everything.
The information given to me was most clear, concise. Please thank that customer service rep. for me.
He was clear and concise about the questions he had.
Very professional and knowledgeable. A pleasure to talk too.
Joan was very kind and helpful. I appreciate her help!
The rep was great. She answered all my questions and was extremely helpful.
Thank you
Daniel was very knowledgeable about insurance issues and has a pleasant personality.
Paul is great at keeping me updated and explaining things clearly. Appreciate he uses calls and email making communication easier.
Sarah Judd is just terrific at what she does. She called me several times to make sure questions raised were addressed. Bravissimo Sarah.
Kevin was helpful, friendly, and professional
She explained everything well, very knowledgeable, professional, pleasant to speak with and very efficient.
Joe was so kind and professional.
Excellent service and follow up
she was thorough and knowledgeable
He was very professional and was quick to answer my immediate question without throwing a whole lot of other sales techniques at me
Very responsive, professional and answered all questions.
He made it a very easy process.
Kirsten was extremely professional and very personable.
Very professional and kind. Could not help me with a producet
Joan is always patient, professional, and helpful. I commend her employers for having the good fortune to have her as an employee.
Kevin is very professional and knows what he is talking about.. Good Job.
I hope that my coverage will be able to go thru if I have to a paramedical exam. Hopefully it can be waivered.
Very informative and went above and beyond to offer me the best rates!!
He only presented one company Banner life.
He was effective, knowledgeable, kind and had patience. He answer and gave good advice
Kristen was great. She went the extra mile to help me with my life insurance journey. She stayed in contact and I was updated periodically. I would definitely recommend her services.
Paul was great. He seemed knowledgeable, interested in my situation and what made sense for me, and not salesy. I also thought he picked a great company and quote to send me. I plan to proceed with the application.
Always a pleasure to converse and ask a bombardment of questions to Mr.Farley. I look forward to getting approval for my life insurance.
She was very concerned and positive in my time of confusion. Very professional.
She was very informative and kind.It was pleasant to speak with her.
All the information was given professionally, and the agent did his job very professionally
Joan is very personable, friendly, and competent!
Very professional and dedicated.
The CSR I spoke with was intelligent, informative, pleasant,and honest.She is everything you could want out of an individual representing your company. I didn't buy the insurance from your company because I can convert an old policy for much less $.
Very kind, patient and professional.
from my short contact Paul was polite friendly and professional. A pleasure to speak with
Very friendly and helpful
It was nice speaking with an agent that actually spoke English. The phone was answered by Joe a live human being no prompts or transfers. Joe was knowledgeable and direct and took care of business in a timely and efficient manner.
super friendly and knowledgeable
The agent, Paul, was very helpful and professional in answering my questions regarding my insurance.
I appreciated his patience and guidance through the process of explaining everything.
The quote on the letter displayed does not match the quoted on phone. Thanks
Speaking with Kirsten was refreshing and hon. I appreciate her strait forward and pleasant demeanor. Whether approved or not I trust Kirstens' direct and honest approach.
Thanks.
I met Kirsten (over the phone) before year-end. She was very
helpful in me purchasing $25,000 of life insurance.
I felt totally comfortable with Kirsten. Additionally, Kirsten has taken over the increase in my existing policy by $5,000.
Joe is very knowledgeable, friendly, and patient. It was a pleasure to have him as my L.I. Rep.
Attentive and patient. Answered my questions. Very helpful
Anna was knowledgeable, patient and very helpful. Thank you for such great customer service.
Definetly an asset to your company.
She fully understood my issue and offered a way forward to resolve to my satisfaction.
Joan is great. She is knowledgeable and able to answer my questions. She is professional and courteous. It has been a pleasure working with her.
Britney was very helpful. She knew exactly what I needed when deciding on a policy. Very knowledgeable. Answered my question in a way that I would understand. Quick to respond to my messages.
Kevin was very gracious when it became obvious that none of the policies that were available were as affordable as the one that I already have in place.
He was very knowledgeable and professional
Joan was courteous and personable. 5 stars!
She was friendly and efficient. Thank you!
She was very professional
I would give her excellent except the call dropped 2 times and the VOIP she used caused the quality of the call to be scratchy and hard to hear and understand at times.
the agent was very knowledgeable and polite that's appreciated. there needs to be more agents like this one.
All questioned were answered
Very knowledgeable and answered all my questions.Thank you.
Just all around good experience
Very easy to talk to, seemed sincere, not pushy
All around excellent!&
Mary is a true professional. She was very patient with answering my questions and made sure I understood everything. Highly recommend her amazing customer service !!
He was very cordial and precise. His explanation was simple and clear.
Mathew provides excellent and knowledgable services to its customers. He is a true asset to your firm.
Larry was very cordial and professional. His help was invaluable in the application process and he communicated with me in a timely manner regarding the review and underwriting process.
Joan was very helpful in getting me started with my life insurance application.
Very knowledgeable and pleasant to speak with.
She explained everything very well, she was kind, helpful and I felt all my questions and needs were met.
She was very knowledgeable and very kind.
Paul provided excellent customer service and did not pressure me in any way to purchase anything at this time. I appreciated that, and look forward to working with him in the near future.
EXCELLENT CUSTOMER CARE REPRESENTATIVE
She was professional and quick with answers
She was respectful and polite.
Done a great job.
Kayla was very friendly and professional!
Very helpful, very knowledgeable, I feel like she's working hard to help me and makes me feel like she cares about me and cares about my situation, I'm very grateful for her service.
Very Professional, very thorough, Great Job!
Efficient, up front and quick
Brittney is always kind knowledgeable and professional.
Sierra did a great job, she was not pushy and did not over complicate things, she was pleasant on the phone and very professional.
she was awesome......eye on the ball....
Daniel is the best person ,very patient and professional. He helped me a lot to find right things for me and my family. He has great customer service and support.
The agent Joan Hector was very pleasant to speak with and came across as a knowledgeable professional
Pleasant, knowledgable, professional and very helpful. I highly applaud this representatives performance.
Anna did a great job! Look forward to working with her as we move forward.
Very helpful and patient with me during the login process.
Nice and polite on the phone and she transferred to the right place to talk about my issue
She is very thorough and caring answering all my questions in a professional manner. I highly recommend her
very helpful & informative
Very professional and thorough and provided detailed answers for each question I had. Great job!
She was helpful, informative and swift.
Answered all of my questions
Very friendly, took the time to explain things through.
She was quick and clear and friendly
Paul was very helpful! Didn't mind having to try and dig deeper for an insurance program I could fit in my limited budget.
Unfortunately, there is not an insurance program that I was able to get on board with.
I got answers to three types on life coverage available for quotes.
Daniel is a professional, I appreciate him very much!
Was very helpful and went over with me all my options concerning my policy
Looking forward to talking to Anna tomorrow! Hope she can help me find what I-m looking for regarding insurance , but I-m sure she will!! Thanks for now, Andrea Riley
Very nice and easy to talk to. Answered questions cleard
Skylar Thornton was very knowledgeable and helpful with my life insurance application. The system pulled information that needed additional context because some of it was not correct. She helped walk me through the process. Thank you!
Being familiar with life insurance and needing someone to powerfully get to the point and provide my required information quickly and efficiently, Joe was spot on. Thanks!
Paul was very knowledgeable and helpful.
She was very knowledgeable and kind.
She was great and very knowledgeable
Exceptional customer service
I felt like he was genuinely interested in trying to help me.
Anna has been diligent and on top of a very complex application process and has done everything and more she can to facilitate the process and try to obtain life insurance.
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