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4.69
143,888 Customer Reviews
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I would recommend Kayla to anyone for good customer service 👍🏾
She is always updating me
Naomi was very courteous,friendly,knowledgable and patient.it was a pleasure speaking with her.
Very nice representative! Good experience ! Was pleasure to speak with him. Thank you!
Daniel was very attentive to my questions and concerns. He provided me information on both term and whole life insurance policy options and based on those I made an informed decision. I want to thank him for the time and effort he gave me. I appreciate his time and professionalism. I would highly r. . .
Very well noligible of the different insurance available for my needs.
Very informative and patient with me. Very pleasant to talk to.
Thanks, Daniel, Much appreciated the time you spent organizing the policy with me. Barbara
Dependable, Profesional, Knowledgeable
Tannia, was very professional, pleasant, well organized and knowledgeable..... a pleasure to speak with.....
process was easy and painless
Paul is an excellent communicator.
I have called Alena with 100 questions and she is always polite and attentive!
She was very professional and informative.
Takes care of business right away and is friendly while doing so.
Great experience
Answered all my questions
Spoke clearly and was polite
I think she deserves this positive review
You are awesome and great at what you do.
The overall service was great
She was very polite and friendly and helpful.
Very professional and polite..informative also....
Mr. Paul is friendly and very knowledgeable. I'm glad I got him today as my customer service Representative!
Kevin was very professional.
Helpful & friendly person.
Paul was great to talk to. Very professional, warm and considerate.
Paul was very knowledge and helpful got what I was looking for thank
Kevin was very helpful and courteous
Anna was very courteous, informative and helpful during our call. You've got a winner there.
Very helpful and professional
Efficiently told me where we were in the process.
Quite polite and certainly knowledgeable; rushed me a little
bit but it was not offensive like a lot of call takers.
She is a good representative nice kind and willing to listen I hope she be the caller on all calls
I was very satisfied with the agent. She was pleasant, knowledgeable and very patient with an older person who is somewhat hard of hearing on the telephone. Thank you.
Joan was amazing to work with...very friendly and personable. She explained everything and answered all our questions. After making our decision to go with a new policy, Joan explained the next steps and what to expect.
We actually enjoyed talking "insurance" with such a knowledgeable person.
Th. . .
She was awesome, very friendly & very knowledgeable about the process!
Brandon was very professional, knowledgeable, enthusiastic with providing assistance.
He was patient, thorough and informative and polite
Very helpful explaining options and the whole process,
Great, friendly and positive interaction.
KAYLA DID AN EXCELLENT JOB
She was extremely professional, attentive, listened intently, and very effective communication skills. She was one of the best customer service representatives with solid understanding and ask questions in a clear manner. 💯 percent positive on my interactions with her.
Michael was very professional at all times. It is a pleasure working with him!
Very professional and helpful.
He helped me when I needed assistance.
He was good. The material that I received was misleading.
patient, thorough and professional.
totally satisfyinng experience.
Very knowledgeable and gave us alot of good info.
HELPED ANSWERED ALL MY QUESTIONS. AMAZING.
Professional, informative & courteous
She was very helpful. Pleasure to deal with.
Explain everything very well and patient .
Very professional and polite.
Absolutely top notch service. Emails and personal calls were succinct and quick, excellent insurance service.
Very patient and friendly and helpful
Exceptional! Great! Fantastic! Not enough words to describe how well taken care of I have been during this process even when we hit a speed bump she pushed though and got the job done… Highly Recommend
Very good was very thorough and patient!! Explained everything very well
Jordan is more than excellent
Joan was very professional. She knew all the questions to ask.
Very kind and patient. I would recommend her to other clients who are interested in getting life insurance.
Very informative and was polite through the conversation. I appreciate all the help.
great person to talk tooooo
Joan was very patient with handling my query as I work out of the country and was traveling quite a bit.
Joan has been great to work with!
She is kind and considerate
he was GREAT to work with
well spoken and very professional
he made it very easy
She was very polite and professional !
premium was too high for my budget.
he was ok on the phone.
Listens well; thoughtful, knowledgeable, thorough, excellent customer service.
she did a good job of listening to my needs and answering my questions
Paul has been great to work with!
Very good customer service, really enjoyed speaking with Anna.
Joan has been very helpful in the process. 10 out of 10.
Kevin is always informative and exceptionally helpful, regardless of the issues. Kevin hasn't even once been unable to resolve a question. Most importantly, he is always responsive and timely.
She is great. Great expense
Very professional, polite and helpful!
very professional, courteous, well organized and knowledgeable
She was very thoughtful and easy to talk to. After further discussion with my wife, we decided to go in a different direction, but it not because of how she performed. She was great.
Melanie was very kind and very helpful in getting me set up with my Life Insurance Policy. Sincerely, Joel Blackwell
MR DI LUCCA WAS VERY PROFESSIONAL AND PRECISE WITH HIS DETAILS OF EACH AND EVERY ASPECT OF THE SERVICES PROVIDED I REAL GOT A CLEAR EYE VIEW OF EVERYTHING THE WAY EXPLAINED IT TO ME !!! Thank You Very Much 👑
I really appreciate a live person answering the phone and speaking to me. Paul was extremely attentive and was able to assist me with all of my questions and concerns regarding term life insurance. He has promptly responded to every phone call. He is very knowledgeable and explains things clearly. . . .
Took my information and supplied the quotes quickly.
Yes, where are my quotes, as I do not see them?
Paul was very patient and knowledgeable. He provided me with all the information I needed and took the time to explain my options. It was a very good experience overall.
Pleasant and helpful. ty.
Agent was very patient and spent a considerable amount of time with me going over options and filling out an application
Very helpful, friendly and professional. Made the whole experience
Enjoyable.
Jordan is patient, professional and was able to set me up with a policy I could afford and give me some peace of mind. Thank you.
He makes everything easy to understand
Super nice. Very professional.
Very quick response and great customer service
She was an excellent assistant who kept me informed throughout the process. I appreciated her proactive updates and clear communication.
Larry was very patient and courteous.
Honest, forth-right, and couteous
He answered my questions and spoke clear language
Excellent customer experience
Super knowledgeable and cares
Carolyn was very helpful and polite, and has done the follow up that she said she would do.
He was cordial, knowledgeable and very pleasant to talk to.
Great service to the Point Great information !! Tim Brewer
Very informative and pleasant to talk to
Joan was super-professional and helpful, patiently completing two complex insurance applications with compassion and humor.
A very pleasant Representative and an individual who spoke professionally and clearly. It was a pleasure speaking with him. Thank you so much.
Afrah was very knowledgeable and extremely pleasant to work with
Afra has been very helpful throughout this process.
Very thorough and her follow up is appreciated.
There was only a computer problem
Very respectful,understanding,and thorough.
Jordan was great. Unfortunately, due to problems with the processes involved with banner life and transamerica we couldn't complete the application process. Very frustrating.
Im. Hoping. He. Can. Find. Me. Some. Good. Quotes...
Mr. Paul was knowledgeable and very caring about my health conditions. Made me feel at ease.
Very good every step of the way.
He took the time to understand my question and was willing to research an answer for me.
answered all my questions; personable
Very friendly and helpful in answering questions.
Anna has been so responsive and helpful.
She was very friendly and knowledgeable
Alex was very knowledgeable and helpful.
Paul as always was amazing!!!
CSR Joe excellent service. Every experience should be this good.
Emma is outstanding. She was patient, knowledgeable, friendly, and easy to work with. Emma found that balance of trying to move me efficiently through the process, but would slow down when I had questions.
She's been absolutely awesome!
Yesenia was very helpful and knowledgeable got quotes fast and My wife and I will review and decide how to proceed Thank You Yesenia
Joe was very professional and efficient
Michael is a great representative. He cares a lot about his customers and he make sure he don't give up until we are completely satisfied. I am very satisfied with how he handle getting my life insurance policy in a timely manner thank you so much for all you did on helping me get the best rates l. . .
I love working with Kayla!
Very nice and professional !
Agent was in constant contact with me and I really appreciated that.
Empathetically persistent! Has client's best interest at heat. Not pushy like many others!
She was very helpful and knowledgeable with any of my questions. Easy to understand and courteous.
Joan was very thorough with aspect of the application process and made sure all questions was answered. She was a pleasure to work with and complete this process.
Krystin listens and is not pushy. She is also very patient. Loved working with her
All my questions were answered and all options were discussed. Service was excellent.
Mathew was very helpful and informative!
I felt very comfortable talking with the agent
There was a lot of information to be gathered. I was glad to get through the application quickly
He was professional and answered all my questions, nice to deal with, Tim.
Very helpful and nice guy
Brandon was very helpful, patient and very courteous with answering all of our questions.
She followed up and stayed in touch and was pleasant.
She was very kind and polite and very knowledgeable. It was a great experience.
Loved Customer Service Representative very knowledgeable and helpful!!!
Polite and explained things well
Daniel was very professional and helpful with all my questions.
Listened to my health profile and gave me a quote while on,the phone for the term policy lengths.
I found Anna to be very helpful, engaging and professional.
Paul was extremely helpful.
She was very pleasant to deal with and professional and to the point like I prefer
Felt like my time wasn't wasted.
he was great plus very informative but still did not hear from insurance company! they got till tommorrow or i will b looking elseware & cheaper but thanks Larry! u were great!
He was great ! Answered all my questions promptly. Easy to work with.
Very informative and patient
He was friendly and helpful.
Spoke crearly and easy to understand.
He was very courteous and informative.
Excellent nice to talk to
Look, I spoke to Paul like 4x since December. He was so patient with me, unlike other agents of different agencies who were actually rude. He seemed very confident that he knew what he was talking about and offered me a very reasonable monthly payment. I plan to commit after discussing with my husb. . .
Daniel was patient, pleasent and knowledgeable.
although i need my login reset please
Joan was a pleasure to speak with and work with.
Anna was helpful, knowledgeable, and pleasant to work with. Tim A
She is so clear on communications. What a blessing!
Very helpful and motivated employee. Ase he will do well in management.
Daniel was helpful friendly quick and to the point with the information I needed. I appreciated his help and felt no pressure in deciding on a direction I wanted to go. thanks
This took several several months and the auditors kept asking for more things and more things and more things. I wasn't very happy about that the auditors needed to make one list 12 different requests!
but for Matthew, he was great stayed with me the whole time help me get through it
Kevin did fantastic. Made everything nice and easy!!!
Simply he was very professional, and acted on behalf of the client.
Dan was quick and straight to the point. He did not try to hard sell me and was very informative. There was no time wasted.
good communication skills
Outstanding customer service, outstanding employee
Joanne was very helpful and very professional and answer all my questions. Thank you so much.
Michelle is great. The medical exam people keep canceling my medical exams.
He was amazing, and Asset to your organization
He explained everything very thoroughl, so I could understand everything. Also, he's very helpful choosing the insurance I wanted in the years. Excellent customer service.
Very kind, polite and personable.
Great customer service, made me feel like a valued client.
she was very attentive and thorough and gave me her times after hours
Well done. Very personal and made us feel comfortable
Anna was great! She was very helpful and answered all my questions.
He was patient and kind and answered my questions as best he could
He ended up referring me to the proper department and he gave me the correct phone number.
thank you
Very helpful and easy to get in touch with. Has a lot of knowledge
Fast, excellent service and made it easy.
Afrah Jawaid was excellent at communicating and thoroughly going over my choices for a new policy.
Daniel was very helpful in directing me to find the right insurance that fits my budget
Very well communication and friendly
Paul was very professional and patient.
Reminded me of what I needed to do and then answered all my questions!
Great knowledge. Total professional. Answered phone every time I called. Personable as well.
Ana was professional, helpful and patient
Jordan was nice to talk to.
Michael is always so helpful and professional. Top notch guy.
she very helpful and kind. found what i wanted quickly and got me sighen up.
Kristen is very professional with great customer service skills. I was kept informed of all the steps through my application process.
Larry was excellent in all customer services
Anna was very helpful, knowledgeable, and nice.
Tim
Very helpful representative. Looking forward to piece of mind, having great Insurance.
A pleasant person to deal with on a touchy subject. professional, speaks clearly, gathers information in a concise manner. Made this chore very pleasant. Thank you.
Sarah is wonderful. She listens and if I have questions answers them or finds out
Thereprensative was very knowledgable about the insurance process
Wonderful they are very helpful thanks
Paul was great as always!!!
She was very thorough and detailed.
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