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4.70
148,511 Customer Reviews
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As my husband said, he was very helpful and will be hearing from us shortly/
hank you
Ed was very helpful. He answered all my questions.
I am glad he answered the phone.
Thank You
He will be hearing from us very shortly
Richard was very helpful, professional and courteous.
Steven was courteous and knowledgeable.
Great guy and very thorough! Answered all my questions knowledgeably!
She is easy to communicate with and returned my calls right away!
Tony was professional and knew his job.
Dave was very nice, helpful and kind. Very knowledgeable.
He’s very helpful and patient.
Kurt was very informative and helpful. He answered all my questions and sent an Email with the additional form I requested. Great phone skills.
Excellent customer service. Very knowledgeable and extremely professional.
Chris is great. He is kind, patient, and answers all my questions. He has followed up with me, which I have failed to get back with him
She was extremely helpful
He was excellent enjoyed the help
PAUL HAS BEEN GREAT THROUGH OUT ,AS LONG AS FINAL QUOTE $ COMES IN CORRECT WILL BE GOOD
Very responsive, has answered all my questions satisfactorily.
She was very clear and concise throughout the whole process. Two thumbs up!
Very professional and helpful
Joan was excellent and detailed.
I look forward to doing business with you while relying on good performance in general.
Thank you.
Very professional, knowledgeable, and helpful.
Great listener and communicator, clear information, good advice
I like the fact that he is trying to make me understand all the process my husband and I are getting into, more like an adviser than a seller. He talks clear and explicative.
Jay is the one employee that I have dealt with that has consistently been reliable. Thank you Jay for all your hard work. The case managers I have had are either overworked or incompetent.
Stay in touch with clients more often
Griffin was super great, he was patient with my busy schedule and helped keep me on track to get all the paperwork pushed through.
Russ did a fantastic job. Very helpful.
Very helpful and excellent communicator.
Excellent customer servise
Mr Jay was courteous and professional in his call. I appreciated his candor about my particular situation, however, I was disappointed that I was not given the quoted premium that I had established with the previous agent Mr. Johnson. I don’t like the fact of being assured one price and then changi. . .
Dianne has been great. Very communicative!
David was very hopeful and knowledgeable.
Kurt and Edward Morrow have both been thus far awesomely phenomenal. Thank you
He was great!!!
And he was gave me all the options
Chris was great on the phone. I think you need to have a different process to provide name, ssn, and bank routing number over the phone. There should be a ssl protected web form to put this information in, that protects the applicant better.
Paul was wonderful! Very experienced & knowledgeable! Patient, too. I felt very comfortable working w/him & would do it again!! 5 stars!!
~~Sue Spencer
Jolanta has been very thorough with the process
She clearly explained the information to me. She answered all of my questions and made sure I understood everything.
He was very knowledgeable and thorough. Very pleasant to work with.
She replied immediately to my concerns
I was pleased to find that my term policy with North Amercian Life had not expired. Maria gave me the direct phone number to an agent at North American to confirm that.
Thank You, Keep up the great work.
She gave me info I wanted
Super helpful and nice!! Really appreciate working with him!
Very thorough, professional and fast.
Very confident and well spoken. Knows her product. Wonderful and friendly. Mark
I believe this is a great life Insurance company, Thanks anyway for your patience with me & my wife.
Kevin is understanding of our situation and is looking into providing us with a solution to our questions.
smart, efficient and nice
a rare triple threat
Richard was very helpful in giving me a quote and the exact information I was looking for. He was very courteous.
Very good service and I will be in touch soon !
Everything went very well
Thank you for taking the time to take my phone call.
Great service and very flexible!
Anthony was very helpful answer all my questions and great gave great customer service
He is just great and nice communicator.
Very nice and very informative on all my insurance questions.
Joan was excellent at explaining the services offered for life insurance.
Peggy was great and thank you! I'll be getting back to you today with the information she asked me for last week. Sorry, it's been busy here.
easy to work with and helpful
She was very knowledgeable and help me no problem at all
Edward was very helpful and knowledgeable.
Ed did a great job and was very informative.
kirsten is great, really enjoyed talking with her
She was really nice and she explained all details
Knowledgeable, Proactive, and solution oriented.
very nice conversation, very helpful
He was very knowledgeable and had great customer service
Very professional and courteous.
Very professional and courteous.
Very thorough and easy to talk to.
Excellent representative of your company
Customer service was excellent
Quick and professional and very helpful.
Very nice person all the best
Application Taking Process was conducted well
He was excellent;best person we have worked with!
Thank you for your help. Made process nice and easy
David was patient and clear. I am a senior person, so without patience and clarity transactions like this can be very frustrating. He's beem terrific. Please thank him for me.
he's great and professional.
I really enjoyed speaking with Deborah.
She answered all of my questions and made the process easy.
He was wonderful and went above & beyond to help me. It's me that hasn't made a final decision. He was awesome. - Roy S
Excellent ! He knows what he’s talking about. Good service
Considerate and helpful, ty.
very knowledgeable, listened to my concerns, quick with answers. I will work with him in the future when I need insurance information/help.
Richard was excellent and made the process easy.
Vey helful & answered all my questions.
Jeff was very considerate and thorough with the process.
She is an Excelent Employee.
Thank you
Excellent job. The process went very smoothly and he was extremely professional. I would recommend the service to anyone.
Norman Rich
Very good communication service and addresses all my concerns promptly through the entire process.
Thank you Ed.
$100,000 for my children and grandkids. I think should each per
Very good service thanks you
Jeffrey seemed really concerned with what I needed. He answered ALL of my questions and didn't seem like he just wanted to make a sale. I had a lot of questions. I am still dealing with Mr. Baker and I feel sure that he will be able to match me with the plan I need to protect my family if the worst. . .
she is great and effenicent ...she is a great person very professional
Great service,
Thank you,
Michael
Excellent orientation. Thanks!
Kevin was very nice and answered all of my questions.
He answered all my questions, and concerns.
Very polite and answered all my questions
Very friendly and answered all my questions.
Exceptional to the pint friendly Shared some smiles that what customer service is about
Very patient pleasant and thorough to find a plan that worked for me
Questions asked and answered. Crystal was great.
Karl was professional and very responsive to all of my questions concerning term life insurance options. He made the process much more enjoyable.
Deb provided valuable information which I will
use when selecting a policy. She was very well informed.
Paul Funk is very nice and helpful.Glad to have him for my agent.He respond back to me immetiately when I have a question.
Knowledgeable and professional
Great to deal with! Answered all my questions.
I appreciate Mr. Baker giving me the rates and information right away so I can make a decision about how much insurance I want to have.
Please consider stopping selling AGL ins from what you offer.
Terrible customer service.
Vell A very annoying and Garyln even worse service
Excellent customer service
Mr Drexler needs a raise for his patience with me.
Karl was straight to the point no nonsense about his business the process went quickly
He is professional, knowledgeable, and helpful. It was great talking with him. He gave me all the information I needed. AND saved me from having to make 7 other phone calls. I will definitely keep his number and call him back to obtain the insurance. I have Geico insurance for auto and home and rea. . .
Excellent customer service
Excellent customer service
She promptly answered my questions
She promptly answered my questions
Awesome customer service.
Nrenda has done an outstanding job on following up with me on the status of my life insur policy application. I just fail to understand why it's going on six months now to validate everything woth my med records.
He did a great job and took good care of me
Tiffany Sweet's service was excellent, she answered all my questions and gave me a concrete evaluation on the life insurance policies for term and whole life. And she followed up with an email if I want to continue with the process. I will be consulting her in the future to see what terms are mor. . .
Richard has been very helpful and easy to work with
Very polite, with all the right information.
Quick call back. Helpful. Answered all questions. Excellent overall.
She helped me and she was very nice!
The application process went very smoothly.Tiffany was very professional and answered all our questions. We were very pleased with the service we received. Thank you very much.
Sincerely,
Louis j. Pasquale
Excelente servicio de yesenia en espańol , gracias
Everyone I talked to was great and always returned my calls and answered my questions. Will definitely recommend.
Polite and eager to understand my situation. Excellent representative, thank you !
Very professional and patient.
she was professional and did a good job.
She was very professional and very helpful. I enjoy working with her.
Outstanding assistamce and very personable
She was great. She took the time to explain everything and walk me though options.
Abigail has been very patient and committed to helping me find the best insurance for me.
Should speak slower and enunciate more clearly. I had to focus and repeat back to clarify. If she recorded her calls, she could hear. Also, I had emailed her that I wouldn't sign the Protective re-rated policy and was refusing it. Weeks later, I got a surface mail letter from her telling me to . . .
Kurt was really a big help to me and very patient.
Kurt was patient and very helpful to me.
Thank You
He was efficient in finding possible policies that would fit my needs. He followed up to see if I had any questions or concerns.
She has been excellent in so many ways. Thanks.
She’s a very professional customer skills and helpfully. and thanks for all your help
Very helpful and knowledgeable
Paul is very informative and patient with the questions I needed answered. He quickly knew the answer to all the questions in his field of expertise. Thank you very much.
Larry was very friendly and pleasant to talk to. He used his time efficiently and effectively.
David continues to provide excellent and friendly service, quickly answering all of my questions.
She spoke clearly and was very helpful
Richard is great, efficient and nice!
Service met my expectations.
He was very thorough and explained things well.
Taking care of a clerical issue
Good customer service rep.
I asked to call her at a certain time, I did and she answered my call.
Good customer service.
thanks,
She is very professional accurate and support
Very pleased agent wasn’t pushy and very informative
Very thorough with information
I just started to work with Bernard. he answered all of my questions and was very knowledgeable.
Hoping to hear good news about a life insurance policy.
Friendly and professional
Great phone skills and patience
Great job Brenda! Very helpful!
Excellent customer service...
Cynthia was courteous, helpful and sent me the form I need it right away.
Trodden was very courteous and took time to hear my situition.
Nathan is a always a great help.
Quick and informative. Thanks
She was honest about not knowing how the company compared to our current company. She didn't promise that it was better. She said that she would put me in touch with someone who had more answers.
Best sales call I have had in months. There is no one more believable than someone who says the. . .
She answered all of my questions and was very informative.
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