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4.69
148,100 Customer Reviews
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Erin has been awesome. She has handled many issues regarding my new policy with a high level of professionalism and respect.
Very helpful, very friendly and explained everything very well.
He went above and beyond to help me.
I am extremely appreciative of the amount of care and support I have received from Mr. Ed Morrow!!
my experience was exceedingly excellent!!
Katrina has been very helpful and receptive. We appreciate working with her to obtain our life insurance.
Stacy was able to explain the different policy's and how they worked. She also contacted less then 10 seconds after I clicked on submit she was a pleasure to talk too.
It was excellent, being help as it expected.
Professional made it clear
Mr.Marrow was very helpful with finding the right insurance policy for me and my child.
Enjoyed working with Mr.Marrow.He was very knowledgeable and helpful.
Very calm and patient with me.
Job well done!!! Great customer support!!!!
Kara has been excellent as always! Give her a raise!
Sara's customer service was above and beyond. I am very please with the service and product.
He was very helpful and extremely knowledgeable!
Amazing customer service and very informative!! Great guy
Very professional and informative
Friendly and answered my questions
Excellent customer services. Demonstrates care and concern for clients and always offers help or give customers options to help them when and where it’s needed.
Very good service and knowledge
As Tina turner would put it SIMPLY THE BEST! Awesome he answered everything perfectly and made us feel valued!
Chris was very patient and explained everything to me about me and my husband policy and life insurance I was shopping around but after his expertise I knew I could stop shopping because he answered every single question I had. Very friendly and made us feel at ease.
Jim went out of his was to call me back multiple times because of poor service
Glad I called life Quotes, Roger answered all my questions
Very informative and very professional.
I was treated respectfully and professionally.
Lisa was professional and courteous. We missed each other’s calls and she apologized for the back and forth phone calls. Thank you so much.
Thoroughly gave explanations to all my questions
Daniel was informative, helpful and extremely knowledeable. Always takes the time to assist.
Paul was great. He took his time and explained everything in detail.
She's very nice very knowledgeable and she answers my questions with the symbol of ease I really enjoy talking with her and I really enjoy working with her through this process
Great conversation about life insurance
Pleasant experience overall
Helpful, knowledgeable and adamant about the sale
The very best customer service
Can you please give Ed a Pay raise Hes amazing
Very informative and sound advice
He was very pleasant and professional
Actually quoted a price fro Life Insurance..
So helpful!! So patient!!
Was a pleasure speaking with him! Made our decision feel so much better !!
Wonderful over the phone exclamation customer service skills really really helpful and informative
Paul is very professional and efficient to address my questions.
Always professional and upfront great customer service always!
Kayla was very patient and understanding. I really appreciate her for taking the time to speak with me today
SHE WAS PERFECT.COULDN'T ASK FOR A BETTER PERSON
Customer service rep was fine. He eventually provided information I needed without breaking any customer confidentiality.
Always a pleasure to deal with her very polite
Seemed honest and knowledgeable
Daniel was quick, informative and very helpful
I let Michael know what I wanted and he helped me to get it processed.
Very knowledgeable, explained all options
Stacy was very helpful/ knowledgeable to my questions. Her patience was impeccable!!
I really enjoyed talking with her. I was able to get the right quote and insurance company that was best for my needs!!
Stacy deserves a bonus!!
Thank you Stacy
Griffin was very helpful.
Paul did a great job helping us with getting the right insurance.
Ryan is great! He is knowledgeable and he did a great job helping me understand all the different kind of life insurance policies and coverages. Also I liked the personalized attention, that’s a lost art in business. Thanks Ryan!
Brittany was great and easy to work with.
She is patient, knowledgeable, thorough, communicates clearly, and responsive. She takes the time and makes the effort to ensure that I am informed and getting what I need and want.
Anna did amazing ! She was very helpful and knowledgeable.
Extremely good experience and service. Thank you.
He was professional and concise.
She was most helpful and quick to respond to my inquiries.
Daniel was patient with me. I had an extremely busy period of life where I did not communicate back to him for several days/weeks and he persisted in helping me anyway.
Very kind and informative.
She’s great! Wonderful customer service!
HE WAS SUCH A HELPFUL YOUNG MAN.
Chris is the best service representative that I have ever met. He is professional and patient with great attitude. I'm so glad to have him help me.
He was very kind, courteous, and professional.
She answered my question , she was professional
Anna was great, very knowledgeable and helped with all my questions and concerns.
Chris was very through, knowledgeable, friendly, and answered all our questions.
Chris was very through, knowledgeable, friendly, and answered all our questions.
Kara, was amazing! So friendly, knowledgeable, and very helpful! Please give her a raise and make sure you do your best to keep this wonderful person/employee doing what she is doing!
Roger was extremely helpful and kind. When looking for something like life insurance, Roger is exactly the person one would need to do the job.
Brandon resolved all of my concerns to my satisfaction - and I am not an easy customer ;)
Professional, efficient and kind.
Ms Heather was great and very knowledgeable concerning the difference between the terms.
Great job and best customer service .
He understood my needs and came up with a great solution . Outstanding customer service !
I misplaced my policy and important information. She indicated another copy would be sent by mail but so far it has not come. Really need to have some record of this policy for my family
Tim Sommets
Great customer service. Couldn't ask for anything more.
She is very attentive and professional thank you for her service.
Very professional and thorough
Ed has answered clearly to all my questions.
Heather is awesome and deserves a raise. That is all.
Kevin explained and answered all of my questions.
Very professional and friendly!!
Very Nice, kind and friendly. Easy to talk to and understanding
Crystal is courteous and helpful with timely updates.
Melissa got back to me quickly and was able to help with what I needed done .
Quick responses, clear communication
Jim was professional, helpful and personable.
He had his ducks in a row.
He was very nice and gave me some good information and quotes. Will be calling him back today.
Very polite and well oriented with the product
Very professional explained everything great customer service.
Mike is consistently helpful!
Very pleasant and helpful
Daniel was very helpful, friendly, had patience and was beyond of my needs.
I will give him a 10
Larry was very professional and answered any question I had.
6-17-21
Ms. Sarah Roby was polite, personable and professional.
Raymond J. Pezzullo, Jr.
She was professional,courteous,through,efficient and well knowledgeable of her skills!!! Greatly appreciated!!
He was excellent and helpful.
Very nice and fast responding
Daniel Meek is a true professional. He is well spoken, knowledgeable, and very thorough. I would highly recommend Daniel. Thank you again.
Nathan was kind, knowledgeable and professional. Thank you!
Very informative and knowledgeable
Very good customer service!!
Great communication and thankful for offering alternative policies to meet needs.
He very respectful, generous, and polite. Definitely felt comfortable on the phone with him ! 5 stars !!!
He very respectful, generous, and polite. Definitely felt comfortable on the phone with him ! 5 stars !!!
He was very helpful patient and he take time to explain every single detail that that kind the person who should do those kind the job let him know for me he was great
We had only discussion about the online application for life insurance which recently I applied. I let them know that I did not receive any link to complete the application.
Ryan was very nice, he helped us so much, explained the whole application process! Great Guy!
Ryan was very helpful with answering our questions. He was very friendly and very thorough in all the process. Thank you!
she is working for me to get the insurance i need
he called while i was at work and was very patient in allowing me to do my job during the process
Very helpful in locating my access code, enabling me to view my document. The call was also returned promptly. Thanks!
fast, helpful and friendly
Awesome agent!! Very informative and did a great job walk-in us through the app
Christian was very professional, polite and seemed very knowledgeable
Steve was very nice and well informed.
Karl Johnson Is a good customer service, very helpful. Thank you
Very helpful n experience indeed with my policy Text family members about needing insurance n recommend Mr Holmes thanks
My conversation with Denise was very good, she was interested on my issues and trying to resolve the problem.
Returned my calls rightaway. He was patient, clear and concise, and helpful in making sure i knew and understood my options.
Very patient and explained the process in a very clear manner.
Great customer service . I ended up canceling my application but he was friendly .
Very professional and helpful thank you
Crystal has been excellent in following my case and keeping me updated. I think this has been a very difficult case to manage and she has been excellent.
SHE WAS SUCH A BLESSING. SHE HELPED ME UNDERSTAND A LOT OF THINGS.
He did an awesome job thank you
Very professional. Good follow-through without being pushy.
Great customer service, the cost wasn't what I wanted to hear. Nice people
Gilbert is patient and efficient in explaining all the details and queries about the subject and applications. He takes time to listen in everything and answer in the possible way he can.
Looking forward to speaking with him again
I had a check call about my upcoming appointment. We went over everything, to make sure I would be prepared and what to expect. Good follow-up.
Paige was very easy to talk to and gave us lots of options. She was willing to look at multiple choices to help give us lots of information. Both friendly and professional.
Paige was very easy to talk to and gave us lots of options. She was willing to look at multiple choices to help give us lots of information. Both friendly and professional.
First of all. Thank ACS for the outstanding service we received on today. Your company came through for us today and a mighty way, we are grateful for the service we received today. We were able to have our first showing on time, with the new installation. We thank you all.
Thank you so much for your time and patience’s. You are so nice and helpful. Again thanks for helping out and we are HAPPY that you answered the phone. 😊😊
Diana Baldwin
Customer service was great
Always professional and has a great attitude! She’s the reason why I stayed committed to this life insurance. It was a difficult process but she always kept in communication with me.
Skilled and professional. Great service and nice people. Thanks
This has been a long and arduous process. Larry has been the most efficient person I've dealt with.
Kevin is great with knowledge and helping out
Mr. Farley provided me with the information I needed to complete my insurance; and as always very professional.
Very knowledgeable and service was great
Joan Hector was very nice and extremely knowledgeable!!!!
Excellent service. Great attention to details.
The rep was very knowledgeable and gave info in a timely by demonstrating excellent customer service he made it effortless for me great asset to the Aflac family.
Hello just wanna says customer service is so important and I was so busy and crystal simms was patient considerate consistent in preparing my paperwork and following up with me when I was so busy life insurance is so important it took me alot to get this and follow threw with it and she was the rea. . .
Erin is doing her very best to keep me informed throughout this extended underwriting process.
He was very patient and clarified all my questions. He is making this process easier than I thought.
Ryan was very helpful & knowledgeable!
| - Jacqueline Ordlock K., TX |
Aaron is very knowledgeable and helped make the initial part of this process very smooth. I am excited that I connected with him for my life insurance needs!
Ms. Nichols is always very helpful!
I liked that we were able to schedule the appointment to fit around our schedule. Chris was very knowledgeable and putting this policy in place was therefore a very smooth process.
Very helpful and courteous. Explained the process well was very professional and patient. I give him a high rating.
Customer service was very helpful and professional
professional, to the point and very helpful.
Abigail Whitten was very kind and helpfully. She fully answered all of my questions.
Paige was excellent asking all the questions
Very patient and understanding.
Very professional.
v/r
Jack Salmon
He was great. Really friendly and helpful
kayla, the representative who helped me, was very professional and knowledgeable.
Great service and super knowledgeable of my need thank you
Great representative with follow through!
Britney displayed excellent customer service. She is the type of employee that would make me recommend this company over and over.
Brittany displayed excellent customer service. She was patient and kind and super resourceful.’When one what type of coverage wouldn’t work she would have another option available.
This is Charlotte Jones and I need to get insurance for my grandson, the customer service was very good.
Sincerely,
Charlotte Jones
Joan is always so professional. Thank you.
Very friendly and thorough!
She responded very quickly and was very helpful.
Kevin was very helpful and made this application process very easy, answered all of our questions.
Kevin was very professional. He helped us through all of our questions
Griffin was nice, helpful, knowledgeable, and not too pushy.
Easy process and I had all of my questions answered. I appreciate the service Aaron provided and how thorough he was.
Answered all my questions and was very professional and knowledgeable.
Sammy was knowledgeable and tried to answer any questions that I had.
Excellent communication, patient and very helpful
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