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4.69
146,529 Customer Reviews
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Very professional and explained all questions in clear and accurate way
Paul was very knowledgeable, professional, patient and helpful.
Katrina was very helpful.
Peggy was very helpful, personable and knowledgeable!
Joan was great! Very knowledgeable. Thank you for your assistance, we have to wait and hear from other places before making my decision.
Thank you again
Very knowledgeable and professional patient easy to understand. I enjoy speaking with her.
Very polite and professional.
Ms. Frencha was very nice and professional. She catered to my needs to ensure that I receive the best quote for additional Life Insurance. Her Customer Service mannerism was on par.
Miguel was great. Hewas professional, friendly, and efficient. I highly recommend!
Joan was very helpful and thorough. I look forward to starting a policy with her.
A little steep in his quote but he did a good job.
Hayden was excellent! He is very confident in what he has to offer
He answered all of my questions and was very patient with me.
Very professional and courteous.
I thoroughly enjoyed working with Robin Dall throughout my application process! She is absolutely amazing. She is very professional. I felt that I was in good hands as I navigated through the application process. She was always ready to answer any questions I had. I would recommend her to anyone wh. . .
Absolutely professional and helpful
Great service, very knowledgeable
Great professional service, thanks Michael Cellini.
Have no complaints. Henry was very polite and helpful.
Throughly satisfied which Mr. Miguel. Answered all my questions and made me feel safe with my decisions. Thank you
Very excellent customer service
Very thorough and very helpful. The process of applying for insurance went smoothly. Thanks Mike!
Chris very easy to work with. He really cares for his customers.
Tannia is awesome! She is nice, professional and it is evident she is quite experienced in providing excellent customer service!
Great job. Pleasant good attitude professional service.
Anna is very responsive, not happy you cannot pay with credit card.
before the insurance was issued it took sometimes a long time to get an answer.
yeseniaes un reptresentante que brinda un excelente servicio. amable, dedicada y sobre todo resuelve las dudas que tenga pendientes.
She has been very thorough with her follow-up via phone calls and texts and is very conscientious in helping me pick up a new Term Policy. I appreciate her professionalism and keeping touch with the underwriter as well!
Jordan was really nice and helpful.
Daniel was very helpful, professional, polite, and gave valuable information and consideration for all I needed. I am grateful I got to work with him.
Thanks Daniel!
Super helpful and amazing costumer service.
Excellent and efficient service.
Joan was very helpful with my concerns and information
Safiya was very professional and polite during a long conversation. She did a very nice job.
Joe was very professional
Paul was very helpful, understanding, patient & knowledgeable
And gave great customer service
Anna was very helpful and pleasant
Britney was great! I did request a November 1 effective date initially for my policy but it’s a few weeks early. Other than that Britney was very helpful and answered all my questions and helped us get the policy signed.
She was very helpful in everyway.
Very professional and helpful.
Kelsie was extraordinarily patient and helpful. I greatly appreciate her help.
Was fast and non aggressive....which I like!
The customer service representative was very nice and extremely helpful. Thank you!
K Farley was very knowledgeable and helpful.
Paul hung in there for me to get me the right policy from the right company and at a price I can afford!
He’s terrific! I would have given up weeks ago without him!
Thank you!
Monica
Approachable, patient, knowledgeable and professional! Nothing more this 64 year old insurance illiterate lady could ask for! What a blessing.
It was an excellent services. Thanks.
Ed and the team have been excellent to work with. Very please with the entire experience.
I will be able to give a better answer when I can take a look at the proposed policy information. The call went well, but the proof is in the deatils.
Good service update&responds very fast
Professional and informative
She was very friendly and professional.
Very Pleasant person, easy to listen to.
As ALWAYS, Anna was both very pleasant and very professional!
Very professional in speaking with me!
Yessenia was very knowledgeable with all of the questions I asked.
Paul is a great guy, knows insurance and happy to have him as my agent.
Was very patient with my dad and with me helping my dad with his policy thanks so much Mike!!!
Daniel was so helpful, polite, professional, and accommodating. I was very grateful to have had his support and valuable answers to my questions. I am still in the process with him concerning my life insurance and I’m looking forward to working with him to complete these important steps.
Very friendly and helpful
polite, courteous, and thorough
She was very nice and patient and gave us all the information we needed.
Very knowledgable on the product offering and quick with the quoting options.
Knowledgeable ,
Courteous
Very helpful
He was very patient with myself and my elderly dad (the policy owner) thanks Mike sooooo much !!!
He responded to my question very quickly
Matthew was very helpful and responsive.
Service was great, very friendly to talk to and knowledgable.
Very informative and polite.
Kelsie was absolutely fantastic, thank you.
michael.
Extremely helpful and kind!
Michael was most helpful, he stayed on the phone while I completed the application, in case I had any questions. Before hanging up he provided his contact information in case I had any additional questions. Five-star serve all the way through.
Thank you
He was professional and nice.
Very easy going in polite
Joan was very professional and courteous, she was very patient in educating me on the topic of life insurance as this is all new to me.
MWebby was very helpful in helping to find affordable rates.
Best experience ever with insurance
Abby was excellent. Very personable and friendly. Patient and consultative. Could not have asked fir anyone better
Kevin is always very helpful and kind and patient. It's the entire underwriting process that has been very frustrating to be honest with you...
Phone call response was super fast. Agent was helpful and didn’t make me feel rushed to get things filled out.
Very informative, provides clear quotes and communicates efficiently all options.
Very attentive and thorough
Anna - was very professional. Great experience.
Jordan has been great! Would work with him anytime!
Jordan has been great! Would work with him anytime!
The issue I had was not Lawrence’s fault it lies with The rep from Banner life, I needed assistance with starting my policy with a payment and my screen was stuck on annually. When sought assistance I was told that I had to return to life quotes and she could help me no further however she removed . . .
She was very professional and very helpful
Always there to answer my questions and he's kept me in the now throughout the entire process!
Very efficient, polite and great follow up practices
Joan Hector was very professional and answered all my questions. Still waiting for the cost for my 10 year policy. I would recommend family and others to Joan for there life insurance needs.
Michael Hindman
Excellent customer service, answered all questions accurately and provide additional information .
She was a wonderful person to talk with.
Great follow up, courteous, professional, informative and timely.
I’m very pleased with Joan Hector. Excellent customer service.
Was very courteous and knowledgeable.
I was treated with respect, the representative answered all my questions and concerns.
I was treated with respect, the representative answered all my questions and concerns.
She was great and very nice to work with. Please take good care of her!
Kevin Farley answered all my questions, was patient, and offered me various options to choose from. It was a pleasure speaking to him.
Kevin Harley was excellent with his professional service
Daris was extremely helpful ! A very pleasant person to speak with and knowledgeable in her field. Truly an exceptional experience providing me with the quote and answering any questions I had . Now I’m on my way to purchasing a new life insurance policy with a well rated company at a rate that fit. . .
Very good customer service very good customer service
Crystal was very helpful and pleasant.
Appreciate Paul's help and knowledge.
Thanks, Paul, for hanging in there with me for the many iterations it took to get to a reasonable Quote! Thank you!!
Monica
Michael was extrememly helpful, calm, kind and clear.
Excellent service, thank you
Thank you and your agents for keeping me and my informed of the options that are available for our future coverage.
She was very knowledgeable and helpful concerning my specific situation.
I just wanted to say Abigail Whitten was fantastic!
Consistent and helpful throughout the process!
Thank you!
River Bailey was very kind and courteous. Answered my question and was easily understood. Also friendly and treated me with respect. Thank you.
Your representative delivered on his promise to research the field
for affordable life insurance policies for me, personally. Within a few
hours, he emailed his findings for me to consider.
Thank you.
N. Wahlke
Kirsten was patient with a very nervous person in me, over a period of several months. I wish I had been given more info earlier about the cost differential between the two insurance choices I had, but I will move on to other things in life. My thanks to Kirsten.
Kirsten was patient with a very nervous person in me, over a period of several months. I wish I had been given more info earlier about the cost differential between the two insurance choices I had, but I will move on to other things in life. My thanks to Kirsten.
Kelsie was excellent in communications, follow-up and answering questions we had. I was pleased to work with her.
Fast and convenient and very understanding
Answered all questions thoroughly.
Answered all questions thoroughly.
Excelente servicio y disposición en ayudar con lo solicitado
Professional and very through
Abigail was an excellent customer service representative. She made my experience very easy and she was very helpful. Thanks for all of her assistance.
Paul was great at helping understand a declined application and gave me other options that I ended up going with. Thank you so much Paul!
Very helpful, professional, knowledgeable.
Wonderful customer service , very friendly and he took his time explaining information
As usual, Anna was very pleasant and helpful.
Very helpful and responsive.
Very informational and answered every question I had very nice and it was a pleasure to talk to her
Collective quote and professionally pleasant to speak with.
Very efficient and professional.
Very professional and helpful
he was amazing. he answer all my questions
She was great help and positive results
Joan is an excellent listener and has great customer service skills. She asked very detailed questions Gathering the information allowing her to provide the best product to me at a good price. I did not feel rushed and she allowed necessary time for me to provide answers as well as for her to ask q. . .
NACI IS VERY NICE, HELPFUL AND RESPONSIVE THROUGH THE PROCESS. I emailed her a lot!
On top of the process and proactive...Thank you
She was very informative and provide a good customer service
Very thorough and efficient.
Thank you so much for your help.
He is a great communicator. Very helpful. Thanks.
Very professional and kind.
Got back to me in a timey manner with good detail of process.
Anna was very patient with me on the phone, with multiple quotes. She was determined to fit me itch ann anffordable package that fit with my small income.
Anna has kept tabs with me via follow up phone calls. Even though I haven’t received my insurance packet yet, her concern is evident. A grea. . .
She understood my concerns and was able to answer my questions. I felt comfortable and assured that I was receiving the best customer service experience.
Excellent professional service
Excellent Representative!!
She was very friendly, professional and knowledgeable.
Kirsten was absolutely wonderful to work with. She was very efficient, informative and just a delight to work with. The process started off a little uneasy for me because life insurance can be something that is even stressful thinking about, but having Kirsten walk and guide me through the process . . .
Attentive to the progress of my policy.
Very nice and professional
Great customer service. He knows his job very well.
Thanks, Paul, for always keeping me up to date on the progress on the policies!
Shes been updating me about the insurance process and very helpful
Mike was extremely helpful
She did an excellent job!
Nice helped me when my first agent I quoted with was unavailable
Excellent customer service very attentive and knowledgeable of what she’s doing
Informative and friendly.
Abagail has provided exceptional guidance throughout this process.
SHE WAS VERY PROFESSIONEL AND HELPFUL
He's the reason that we will get the insurance coverage
He answered all the questions I asked. He did a good job.
Excellent customer service. Courteous and informative. Answer the questions asked.
She is very professional, helpful and kind. She is the most inform person I’ve dealt with in a very long time!
Excellent customer service, easy and clear instruction.
She’s very professional and she deserves a promotion.
Representative was very helpful and provided me with all my needs.
I will definitely get back to her regarding life insurance policy !! She’s very patient and understanding
Great quote for Charlie Emory
Very courteous and efficient, good communication. Provided explanations sufficiently to be sure we understood.
Kirsten was both informative and patient.
Anna was very helpful. Thanks!
Abigail has been a pleasure to work with, she is both professional, yet friendly.
She has kept me updated thoroughly and look forward to working with her in the future.
thank you for your patience and assistance, glad to get this done today!
Matthew was very helpful through the start up process. The only complaint I have is, I felt like I was more of a sale rather than a customer. Maybe it’s his speed of talking or his demeanor. Overall, it was a good experience and he got me the info I needed.
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