| |
|
|
4.69
147,950 Customer Reviews
|
Kirsten was very professional, clear and easy to talk to.
She listened and answered each of my questions in a timely manner.
Thanks
Courteous and concise conversations.
She was great and very informative!!
Excellent customer service skills.
Very easy to talk to.
He was helpful and quick to get it done.
Just called to check the status of our insurance policy which is a 20 year policy which expressed in 2035.
Very friendly and patient.
She is always polite and always returns my calls.
She was excellent with explaining everything very nice. Very thorough.
Brandon provided all the info requested and was very attentive.
Very Satisfied with the customer service
Your representative,Asia was very professional and also personable. Great assistance in getting my information and inquiry taken care of. Thank you.
He was very polite and helpful!
it's good establishment .
Excellent customer service. Patient and professional. Thank You!
I look forward to speaking to her on monday
Ed has been extremely helpful and attentive in helping me set up life insurance. It was a pleasure to work with him.
She was VERY polite and helpful. Very easy to talk with. Made follow-up call to let us know the forms were sent to our e-mail.
She is a PHENOMENAL woman. I only waited for her call because she has such a happy voice & is so eager to help me get all my information in.
Super friendly and very knowledgeable about the different policies! He made sure that I understood the differences and helped me find out what would work best for our situation.
Thanks very good information
Very nice, patient and understanding
Efficient, personable. Very good service!
good at her job got patients with people
Rep was very attentive and perceptive to my questions and explanation of my situation. He also very quickly and thoroughly assessed a quote. Spoke very clearly which was wonderful.
Professional and smart. Pleasant.
Very good conversation with daniel.
Everything went very well. Kirsten was very patient.
Everything went very well. Kirsten was very patient.
Enjoyed our time together
One of the most pleasant and accommodating customer service representatives I have ever encountered.
She was very pleasant to speak with. Very knowledgeable and helpful.
Very knowlegeable and personable.
Very professional and courteous
He was very helpful and went out of his way to make me happy. He is a real credit to your company.
quick, courteous and professional!
He wasn't personally able to help me but he is having a colleague call me back. He was very friendly and helpful. Thanks.
Naomi is very knowledgeable and provided information in a very to understand manner.
Great on follow-up and explaining options as well as the process.
Extremely helpful and spent necessary time to thoroughly answer our questions.
Joe was very helpful as well as knowledgeable
Ed is always a gentleman. He informs me of everything that is going on.
Crystal explains every step of the loan application. She is pleasant and knows exactly what is gongi on with my life insurance application.
Joan was very helpful and attentive to my request, and went above and beyond in her work to find the proper solution to our needs.
He was very kind, patient and informative.
The person provide amazing customer service!
Emma did a very good job explaining why my quote had changed. She is working to get a new quote for me.
Jordan did an awesome job…. Addressing my concerns….. timely in returning phone calls!
She continues to be most helpful and explains my options clearly. I have enjoyed working with her.
she was very professional and answered my questions
She was very helpful and nice
Excellent she explained everything about how to get life insurance and what type of life insurance
Brandon Richards was very helpful with the review and questions and provided immediate quotes pertaining to my request.
Paul was very professional and offered to assist my getting a copy of my life policy.
Very professional. Always excellent service.
Brandon is Wonderful and patient
Always clear and helpful.
Very helpful agent… Paul funk
Very detailed in explaining.
Paul has been great during this entire process and continues to be great as we are not finished. I have zero issues with him or Tannia Valverde the case manager. Great team.
I’m not too thrilled with underwriter whoever that is. You probably don’t want to send a review request like this one re. . .
Alex was polite, friendly, and professional. He didn't pressure me to do anything other than what I wanted, which was to get a new policy. I appreciated his help.
He's very professional! And informative.
Excellent service and attention
Chyna Garnett is impeccable at her craft,answers all the questions excellently. a hit out of the ball park customer service. Very resourceful and powerful suggestive ideas of the product she is selling. I am glad she is my representative.
I am still awaiting approval. I did not get the email that the customer care person said she was going to send about information on my finances.So for me the service is really fair .
Michael was a pleasure t deal with. Took his time to work with me and explain all very clearly.
He was knowledgeable, professional and provided excellent service.
Joe is very nice, warm, friendly and knowledgeable.
I could understand She was an American!!
She's very nice
No one like to buy insurance. Paul made it as painless as it can be. Great service and an asset to your companyY
Kevin is very professional and stays in touch. Enjoy working with him because he is very knowledgeable about his product.
I had the opportunity to interact [via telephone] with Paul Funk and he was ever so nice, professional and super helpful. He is very patient and warm. Thank you all so much!
Mike Cellini was helpful and friendly.
Kind and knowledgeable information and advice.
Great Job, very kind , and Professional
Answered my questions was very informative
Very personable man who explained the procedure well and was helpful.
She was nice, and patient
Henry was a very knowledgeable and charismatic representative. He answered all of my questions with confidence and respect. Thank you Henry.
Kevin was very helpful, explained my options and very friendly.
Very professional that’s willing to listen to customer needs. Very knowledgeable with a good sense of humor!!!
Help us to understand process
He was very nice and helpful helping me find the coverage that I needed
Paul was fantastic. His professionalism, product knowledge, and presentation skills were all A+.
Outstanding experience in every way.
No problems. River Bailey worked diligently within insurance restraints, to try to obtain the desired insurance coverage and rates.
She was very helpful and pleasant … job well done
Paul Funk was very knowledgeable and patient with my questions. He was demanding and listened to my needs. I have been researching different companies and I can say he was on the top of my considerations.
Great service, yet not in our price range.
Great service,yet not in our price range.
Daniel is very knowledgeable, responds quickly and explained the difference in policies with clarity. Great job Daniel!
She was very nice and she knows everything that I needed to know There was no question I asked if she could answer for me I’ll give her an excellent rating
Very welcoming and patient
I received this email but not the one that is needed
It was a very pleasant conversation. There was no pressure from Paul in any way.
Excellent customer service!
Kristen should be employee of the year! She worked and informed me for months on the process of getting a good life insurance,and good amount of it to cover for my family! Her consistency was outstanding, with awesome customer service!
She took her time and had such a beautiful personality and showed true concern
She's very good in communication. She always called back. And answer whatever question
Kirsten was friendly and demonstrated her clear knowledge of the details of getting just the right insurance coverage for me in my personal circumstances. She was patient and very helpful with my questions.
I look forward in speaking with her again next week.
She was so patient and informative!
She is always professional, helpful and efficient ; she sounds happy on the phone.
Paul understands my situation.
Very informative and friendly
Britney has been an excellent help but I have NEVER USED Marijuana as it was mentioned this evening. That is a major mistake with no truth to it. I spoke to Britney this evening.
Britney was very professional and helpful. She provided great customer service.
Excellent human relations skills
Kevin was helpful, knowledgeable, informative, and fully answered all questions and concerns.
very professional and helpful!
Very Patient And Knowledgeable.
Very Thorough and Polite!
very nice person she was down to earth and easy to communicate with.
she is a very nice and pleasant lady to work with and very knowledgeable
professional, friendly and knowledgeable
Your ins.had a 2yr wait
Not looking for that
Very pleasant and easy to talk to. Most importantly, she was not pushy and answered my questions.
Mike was great to work with. I appreciate his help and patience!
Very helpful and explained everything clearly.
Joan was very helpful with getting me conversion information!
He was very helpful and understanding.
She is well spoken most importantly she is concerned for my needs
Naomi's been very helpful. I've received prompt service & replies. I would recommend her to a friend.
She was patient and very clear
The representative that helped us today gave us outstanding customer service. He was clear spoken, easy to understand, and seemed to genuinely care about providing every customer with the utmost respect and help. We feel fortunate to have done business with our representative.
Joan was a professional that knew her products and presented them in a low pressure fact based presentation.
I am very lucky that she answered the phone when I called, because buying life insurance has never been been easier.
Thank you Joan!
Knowledgeable Helpful polite
She keeps me very well informed
Mike did a great job. Very pleased.
Paul was easy to deal with and very friendly
thanks, wonderful service
Helpful, professional & polite
Crystal Sims was very professional and personable. I do appreciate the time spent in helping me get a policy.
very helpful and professional
Dan was great! I understood my concerns and needs and suggested a plan going forward. In addition, he knew my schedule and made himself available to me on his date off.
Michael is friendly, thorough and respectful.
Paul was courteous, knowledgeable and helpful. We will speak with him again next week.
Great customer service!
Patient!
She was prompt, efficient and polite.
Hayden was very professional and helpful in answering all of my questions.
Alex Di Lucca - Responsive, Knowledgable, Insurance Professional! Gary C Lambert
Naomi was very friendly, understanding and professional.
Paul has been prompt, informative, and very professional. Thank you Paul!
Paul was very clear and efficient.
Joan was very friendly and extremely helpful.
Sarah is great, helpful and patient!!
Santiago was very helpful and patient
Jordon did a very good job!… very personable and friendly!
Impressed with a number of things. It was quick.
She was understandable. She offered an explanation that was concise. She was certainly polite.
Thank you
Kirsten was very professional. Very easy to work with. She made the process easy!
Fast, thorough, and on point.
He has stayed with me even after my Life Insurance denial. I thank him for his service!
it's not normal to have real people on the phone discussing a business of some kind, let alone a great person.
She was extremely helpful. Thank you
Nice to talk too knows her business
Is doing an awesome job getting me where I want to be with my life insurance!
You have a very special employee and should be considered as Employee of the Year! TY Kristen, for following up with me! You are the best!
Michael Wehby stands out for his exceptional professionalism, genuine care, unwavering honesty, and dedication to delivering top-tier service. Throughout our discussions on life insurance options for both my wife and me, Michael displayed an exemplary commitment to understanding our unique needs. H. . .
Michael Wehby's professionalism, care, honesty, and unwavering commitment to providing quality service truly set him apart. His dedication to understanding our needs, explaining complex concepts with clarity, and guiding us through the decision-making process was exemplary. Michael's genuine concer. . .
The service that the agent give to me was excellent,profesional and I recommend her and the company 200 % am really happy.
Excellent customer service. Thank you
She was very helpful and made it easy to renew my policy thank you so much!
Attentive to my queries and provided satisfying answers to my questions. Patient.
Thank you so much for help me out.
Joan was extremely helpful and professional. I felt heard, understood, and respected. The conversation could not have been better because of her attention to detail. Chet
Professional and courteous.
|
|
|
|
